Raquel L. Email and Phone Number

Compliance Board > INTEGRITY PROGRAM: Code of Ethics, Anticorruption & Antifraud; SOx- Development, implementing and disseminating to the Company; Owner of training, workshops & Fóruns according to the specific public, To: Executive Committee; Presidencies; Board of Directors and employees (Models: in Company, Online and Teleconference). Annual refresher; - Project Manager of the New Compliance Report: Development, implementation & Monthly Report - Income Statement's analysis, gaps and projects evolution - To: Chairman Executive Committee, Head of Compliance; Presidency; Executive Directors & Telecom Italy; - Project Manager E2E of the 1st Unified Whistleblower Channel Project of the Company; - Internal Policies - Drafting, review, update, approval and Dissemination - Risk mapping. Development of an analytical matrix; Drafting of Internal Controls according necessary; Efficiency Test Drawings & Implementation of Remediation Plans to areas; Follow-up until the risk control. - Conflict of Interest Channel - Implementation, analysis & monitoring. Annual survey application - Monthly report; < Budget Management Planning&Control> ° Budget Annual, Triennial & Forecast E2E - P&C; ° Contract Management Telecom Italy (EUR); ° Thorough data analysis; ° Monthly Financial Report - data analysis, gap/justifications; monitoring project execution & savings (Executive Report Base for decision make); ° Weekly Financial Preview Report & Monthly Financial Provision Report to CFO ° SAP (input, review, validation & report mining). RC, PO, FS; - RFQ Process E2E & Contracts Management; > SOx Projects ° Control Objects' Identification, mapping & monitoring of manual & automatic controls; Risk Mapping & Control Drawings, Remediation Plan Drawings, Evidence Analysis, Control Test Execution & Remediation Plan Tests; Opening & Closing of Issues; Follow-up of Remediation Plans & Evolution Report of risk mitigation; SOx Certification process, CoSO.

CFO Planning & Control Board I.T. - 09 boards ControlBudget Management Planning & Control (CAPEX) ° Budget Annual & Triennial - Planning & Control; ° Forecast Planning & Control; ° SAP (input, review, validation & report mining). RC, PO & FS; ° Weekly Financial Preview Report to CFO and Head Board IT - variance analysis by projects and budget deviation versus result financial SAP; justifications for financial deviations (each project); ° Consolidation of the 09 boards & Report CFO ° Financial Transfers between Projects ° Monitoring Financial Internal Classification between Projects ° Monitoring perfomed SAP ° RC approval SAP ° Monthly & Annual Financial Close ° Involvement in database development for automated extration of SAP reports Capex IT ° Reports to the Boards on demand & Biweekly Report ° Development and Implementation of structured Matrix of Weekly Preview ° Implementation from Weekly Preview Process in the Board by Request CFO ° Issuance of Reports and sending to each Board individually - SAP mining.

Main Activities:- E2E Cash Flow Management; - Bank Account Management; - Bank Reconciliation and Accounting Movement; - Accounts payable (AP) and Accounts receivable (AR);- Issuance of Electronic Invoices; - Payments; - Acquisition and Maintenance of Company benefits: ° Tickets (Public Transport tokens) ° Healthy ° Food tickets- Reports CFO

- I acted directly at the Start Up of Cia in Brazil (Italian company); - Implementation of administrative internal processes (E2E); - Contract Management: ° Leadership and monitoring E2E of administrative contracts for the Company, with also monitoring Compliance and Risk Assessment; - Reports: ° Leadership for development & implementation of administrative and financial reports at the Company Brasil: reporting directly to President Latam and also reporting directly to the Italian Headquarter; - Direct interface to President Latam;- Financial Management of the Bank account Brazil: ° Accounts Payable (AP) and Accounts Receivable (AR); ° Sending and receiving financial transfers to and from abroad; ° Foreign Exchange Contract ° Issuance Tax Invoices; ° Payments ° Bank Reconciliation; - Responsible for the smooth running and integrity of the Company at the administrative and financial level. - Acquisition and Maintenance of all Company benefits: ° Tickets (Public Transport tokens) ° Healthy ° Life Insurance ° Food ticketsAll Company obligations respected the SLA and never there were any delays in any benefits, payments and reports.