Raquel Newby Email and Phone Number

Created the Operations department while working directly underneath the COO, and also handled IT needs. The Operations department was responsible for helping the company to operate more efficiently, as well as find ways to grow and train each department.

Imaging laptops to create new classroom carts, as well as new Ipads. Replacing and setting up hardware such as routers, desktops, mice and keyboards. Address staff requests when tickets are sent to the system. Fix iTunes and authentication errors.

Created back room storage organization plan to solve storage issues. Leadership on floor and shipment processing, including receiving shipment, dividing tasks, and directing team

There are many things to learn in retail. 1) helping and dealing with people, 2) learning about new products, 3) being creative and making things look presentable, and 4) having fun while you work. I enjoy the friendships I have made with the people I work with and watching myself grow, even through only being an employee. I love using my creative abilities to problem solve floorsets where we don't yet have the product or have limited product for an area. Here, we keep a kind, fun, and happy work environment, making this a positive and worthwhile work experience.

Watched children before and after school, interacted with parents of children during pick-up, helped children with homework assignments that they didn't understand, and helped in kindergarten classroom twice a week by assisting in the completion of homework assignments, correcting child behavior, and assisting teacher with other tasks.

I explained the photo package to customers and the process they must go through to get through the Santa set. I took pictures of both children with Santa, and at the family picture station. I printed out photos and changed the paper and toner for the printer. I rang up customer sales with the cash register. I also helped explained how everything works with new employees that came after the training date.

Worked with Adobe Photoshop to create flyers, nametags, and other graphics, Garage Band to add voice audio to memory verse songs, and Keynote and Pro Presenter to build and edit slide presentations. I reorganized the Prize City area at the counter and behind the door where the extra items were kept.