Raquel Ragay Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Provide comprehensive operation support to the team.• Handle the full spectrum of Business Travel arrangements.• Maintain Office filing system and office efficiency by planning and implementing office policies and procedures and ensure the security of records, confidential discretion, organize documents. • Ensuring all relevant business trackers are up-to-date.• Maintains the work structure by updating job requirements and job descriptions for all positions.• Liaising in screen phone calls, responding to emails, and handling inquiries.• Arrange & coordinate meetings, events, and maintain office supplies.• Point of contact for internal and external correspondence.• Support current and future business needs through the development, engagement, motivation and preservation of human capital.• Manage the recruitment and selection process.• Ensure a smooth transition and compliance with relevant legal and organizational requirements throughout human resource management.• Responsible in maintaining Employee Data Management• Oversee payroll processes, ensuring accuracy and timeliness.

Dubai, United Arab Emirates

• Reporting to MD, ED, OM and performing secretarial and administrative duties.• Provide comprehensive secretarial & operation support to Department Managers and the team, including GCC Regional Head.• Handle the full spectrum of Travel arrangements, including Flight arrangements, Hotel accommodation for Business travel plan.• Manage confidential information, maintain a filing system of documents(Trade Licenses, Certifications, Properties, Family Documents, Contracts, Assets) and ensure the security of records, confidential discretion, organize documents. • Ensuring proper track of legal documents, dues to ensure sufficient time for renewal• Ensuring all relevant business trackers are up-to-date.• Liaising in screen phone calls, responding to emails, and handling inquiries.• Arrange & coordinate meetings, events, and maintain office supplies.• Point of contact for internal and external correspondence.• Other confidential support of task from MD.

Dubai, United Arab Emirates

• Develop and implement HR strategies and policies in alignment with organizational goals and objectives.• Oversee and collaborate with Department Heads & GCC regional Head to identify staffing recruitment, selection process, including job postings, resume screening, interviewing, candidate assessment needs, job offers, and induction training program.• Collaborate with PRO and manage employee onboarding and offboarding processes, ensuring a smooth transition and compliance with relevant legal and organizational requirements.• Provide guidance and support to HR staff on employee relations issues, ensuring compliance with company policies, employment laws, and regulations.• Provide guidance and support to managers and employees on HR-related matters, including employee benefits, leave management, and policy interpretation.• Oversee payroll processes, ensuring accuracy and timeliness. • Provide documentations for memo, certificate, letters.• Responsible in maintaining Employee Data Management in HRMS or tech system.

Dubai, United Arab Emirates

• Responsible for incoming and outgoing shipment via courier and other deliveries. • Planning and assisting with new product releases. Identify the latest trends and technologies affecting our industry.• Answering customer support services reasonably call questions and addressing queries promptly.• Any other duties commensurate with the accountabilities of the post.• Prepares general ledger entries by maintaining records and files; reconciling accounts. • Prepares payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts.• To manage online inventory and create new products in the online portal.• Research study and gather new resource information for new product listing and work with the team to brainstorm and innovative growth strategies.• Preparing Purchase Order and Sales Invoice.

Dubai, United Arab Emirates

• Maintain all activities of Records Management i.e. administration, control, integrity check, receipt, storage, and retrieval. Ensure file organization based on office protocol.• Liaising with staff, suppliers, and clients.• Provide a comprehensive secretarial and administrative service.• Handle and coordinate active calendar appointments, schedule travels, and confirm meetings.• Managing Diaries and organizing meetings and appointments for the Managing Director.• Ability to work under pressure to agreed deadlines and adapt to change.• Classifies and assigns records and sorts information according to their type.• Manages database and ensures that all records are up-to-date.

Philippines

• Maintaining and overviews the financial operations updates the sales documents manual and NAV encoded, prepare and analyze reports and records, organize files, monthly summaries of sales and Incentives.• Managing database, develop and carry out an efficient documentation and filing system.• Answering and attending to landline phone calls and directing them as required.• Assisting and take charge of managing the warehouse, receiving operations by ensuring effective storage of stocks, efficient product transfer or distribution, accurate documentation, and inventory system.• Organization of travel plans, including managing airline flight bookings, hotels & ground travel arrangements.• Any other tasks assigned.• Assist in payroll: Tracking the attendance, absences, and overtime for payroll purposes, pay slips preparation.

Philippines

Human Resources Management Center• Works mainly in roving and monitoring the attendance of theProfessors, assisting in making certifications and invitations, prepareminutes of the meeting.Registrar Department• Works mainly in assisting/releasing process registration requestof records and transfer information, filing orderly the student recordfiles, collecting the signed diplomas in each department.• Assist students in handling their record academic matters.

Philippines

• Classifies and assigns records and sort information according totheir type.• Responsible for updating the records of old and new businessowners in an archive and computer system.• Responsible in assisting control for conducting research, meetings, conference meetings for consumers in the Marketing aspect.• Responsible for typing, preparing presentations, and correspondence.• Responsible for project monitoring and coordinating events• Reminding for important tasks and deadlines.

Bachelor Of Arts, International/Global Studies

Activities and Societies: Volley Ball• Completed the 4-year Bachelor’s Degree in Bachelor of Arts and Sciences major in International.

Master Of Business Administration - Mba