• Spearheaded the development of CRM tools, enhancing the customer relationship management system to better meet customer needs and business objectives.• Led the transition towards Web3 technologies, positioning the company as a pioneer in this new digital frontier.• Facilitated strong relationships with stakeholders, aligning product development with their expectations and ensuring business objectives are met.• Implemented robust business feasibility analyses, aligning outcomes feedback with business needs and objectives.• Cultivated a culture of feedback amongst team members with an emphasis on continuous growth and improvement.• Guided team members towards self-management and cross-functionality, bolstering overall team productivity.• Mentored individuals for product-oriented and business roles, aiding them in finding their vocation in the tech industry.

• Orchestrated the requirements of primary global clients, establishing a seamless feedback loop in the development of digital solutions.• Actively engaged in customer-centric innovation, leveraging a blend of methodologies such as Design Thinking, A/B testing, and Lean Inception in an innovation lab environment. This process was dedicated to discovering and implementing new technologies, ensuring optimal market fit and enhancing customer experience.• Initiated empirical product planning within a multifaceted environment, catalyzing stakeholder collaboration and streamlining demand prioritization.• Managed Scrum ceremonies, facilitating effective sprint planning, daily stand-ups, sprint reviews, and retrospectives to enhance team productivity and product development.

• Assisted in the conception of a new product designed to meet legal tax calculation requirements for LATAM-specific solutions. Supported senior product management, ensuring the timely delivery of the solution.• Ensured meticulous registration of all stories in Jira, fostering productive outcomes from all scrum ceremonies.

Assist visitors on their journey at Tecnopuc and PUCRS' campus for institutional or external events. Phone and e-mail service and preparation of performance indicator spreadsheets. It was an amazing opportunity to learn executive behavior and expand my network with students, business people and the academic community.

Supervise students on their activities, correct their tests and elaborate performance reports. Answer mathematics, native language and English questions. Help the Advisor Teacher with purchase orders.