Raquel Santana

Raquel Santana Email and Phone Number

Administrative Assistant @ Global Relay
Vancouver, BC, CA
Raquel Santana's Location
Vancouver, British Columbia, Canada, Canada
Raquel Santana's Contact Details

Raquel Santana work email

Raquel Santana personal email

About Raquel Santana

My name is Raquel (a Brazilian version of Rachel. Pronounce HA-KEL). I am from Sao Paulo, Brazil, but I have lived in Vancouver for over three years.I am a talented and effective professional with an energetic approach to working with a friendly personality and exceptional customer service and decision-making skills. Quick learner, versatile, creative, analytical thinker with strong conflict resolution skills from over six years of experience in administrative and financial departments.I have extensive experience with MS Office, intermediate level on Adobe Creative Suite and Salesforce.I have always been passionate about illustration, visual identity, and creative ideas. I possess a wide range of abilities that combine innovative art and design principles.As an alumnus of BCIT, I have developed my creativity, thinking and communication skills along with my peers from different countries which made me feel always surrounded by a deeply passionate, supportive community of like-minded people, multicultural thinking and wide-ranging inspirations.Aside, interesting facts: - I have a specialization in Human Resources; - I worked for seven years for an interbank network company (admin assistant); - I travelled from Vancouver to São Paulo (BRA) on a single motorcycle (17 countries and so many memories); - Rollerskating and biking is my hobby; - I lift weights and running is my passion; - and living to do so much more.

Raquel Santana's Current Company Details
Global Relay

Global Relay

View
Administrative Assistant
Vancouver, BC, CA
Website:
globalrelay.com
Employees:
1638
Raquel Santana Work Experience Details
  • Global Relay
    Administrative Assistant
    Global Relay
    Vancouver, Bc, Ca
  • Mila Restaurant Plant Based
    Executive Sous Chef
    Mila Restaurant Plant Based Sep 2020 - Present
    Vancouver, British Columbia, Canada
    Lead the team during service;Recruit, hire, and train new line and prep cooks;Aid in the resolution of conflicts that arise during shifts;Establish and maintain positive and long-lasting relationships with colleagues and guests;Control kitchen inventory, ordering and labour cost systems; Ensure the consistency of high-level quality food;Control, record, and solve food standards wastage;Maintain a clean and safe environment that meets regulatory standards, policies, and practices;Work collaboratively with team members to ensure that foods come out simultaneously, in high quality and in a timely fashion;Ensure that kitchen equipment is in ideal working condition, scheduling repairs and maintenance as needed;Strong knowledge of current recipes, policies, procedures, and portion sizes;Complete the daily manager log reports.
  • Global Relay
    Administrative Assistant System Support
    Global Relay Sep 2019 - Jun 2020
    Vancouver, Canada Area
    Technical:User management of Global Relay systems (email, Global Relay Message, social media, any new media as business needs)Assist in the testing of new systems, features, and services.Administrative:Frontline communication with customers on changes to authorized contactsOnline presence investigation and data collection (legal / government filings)Salesforce records, form processing, contact detail updates, and data entryPerform Customer Relationship Management (CRM)Tracking and processing of account reconciliation opportunities in SalesforceData entry, records maintenance, and customer request tracking and processingProvide administrative assistance and support to the systems support teamReview and update Global Relay support StatusPage customer contacts and send invites.
  • Tecban - Tecnologia Bancária S.A.
    Atm Analyst And Auditor
    Tecban - Tecnologia Bancária S.A. Dec 2012 - Oct 2015
    Alphaville - Barueri
    Audited bank transactions in and out of the ATMs;Reconciled customer-claimed transaction and payment of the missing amount or overcharging;The reconciled financial transaction with partners institutions and national and international banks.
  • Tecnologia Bancária  S.A. - Tecban
    Administrative Assistant
    Tecnologia Bancária S.A. - Tecban May 2010 - Dec 2012
    São Paulo Area, Brazil
    Carry out administrative duties such as filing, typing, copying, binding, scanning, etc;Research and creates presentations; Contribute to team effort by accomplishing related results as needed;Ensure operation of the ATM by completing preventive maintenance requirements, calling for repairs; maintaining equipment inventories, evaluating new equipment and techniques;Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies; placing and expediting orders for supplies, verifying receipt of supplies.
  • Tecnologia Bancária  S.A. - Tecban
    Administrative Assistant Intern
    Tecnologia Bancária S.A. - Tecban Jul 2009 - May 2010
    São Paulo Area, Brazil
    Answer and direct phone calls, organize and schedule meetings and appointments, book travel arrangements, book conference calls, rooms, taxis, couriers, hotels, etc;Order office supplies;Provide general support to visitors; Develop and update administrative systems to make them more efficient.
  • Tecnologia Bancária  S.A. - Tecban
    Young Professional
    Tecnologia Bancária S.A. - Tecban Sep 2008 - Jun 2009
    São Paulo Area, Brazil
    Management of new employees;Responsible for the building maintenance, cleaning, delivery services, taxi, hiring of meals service for training and team meetings;Responsible for the organization and replacement of meeting room material.

Raquel Santana Skills

Microsoft Office Microsoft Excel Sistemas Operacionais

Raquel Santana Education Details

Frequently Asked Questions about Raquel Santana

What company does Raquel Santana work for?

Raquel Santana works for Global Relay

What is Raquel Santana's role at the current company?

Raquel Santana's current role is Administrative Assistant.

What is Raquel Santana's email address?

Raquel Santana's email address is ra****@****ail.com

What schools did Raquel Santana attend?

Raquel Santana attended British Columbia Institute Of Technology, Universidade Paulista, Universidade Paulista / Unip.

What skills is Raquel Santana known for?

Raquel Santana has skills like Microsoft Office, Microsoft Excel, Sistemas Operacionais.

Who are Raquel Santana's colleagues?

Raquel Santana's colleagues are Jamie, Tsz Man Chow, Sergii Kaminskyi, Rodolfo Loche Almeida, George Nicolai Jaurigue, Emily Teleposky, Chen ., Matthew Patry.

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