Raquel Valentin, Csm, Pmp Email & Phone Number

New York, NY, US

New York, United States

• Identified standardization opportunities and supported the team and stakeholders to move to a new operative model in 2024 by executing a change management plan that includes communication, training, and business.
• Contributed to the Global Learning Strategy by supporting the Learning Advisors and Program Managers with the execution of operational and administrative activities necessary to achieve the activities included in the.
• Contributed to a Learning and Implementation structure that responds to the strategic needs of the business/geographies while finding efficiencies that optimize resources and expenses in 2024.
• Adhered to all regulatory requirements for each geography, supported the regulatory and/or audit requirements across Citi, and strengthened the risk and control framework for Learning for 2024.

New York, New York, United States

• Created and manipulated data sets to measure progress for ongoing projects, mitigate risks, and monitor budgets and invoices.
• Managed relationships with stakeholders to ensure their needs were met and the project remained within scope.
• Ensure that the project meets quality standards and that any issues are addressed promptly.
• Communicated effectively between project team members and stakeholders. This includes holding regular project status meetings, creating project reports, and communicating project progress.
• Ensure that the project is completed on time, within budget, and to the satisfaction of stakeholders. This includes conducting a post-project review to identify lessons learned and areas for improvement.

New York City Metropolitan Area

• Measured and tracked tasks for clients while also assisting them to define the scope and requirements.
• Coordinated with stakeholders on workflow and prioritization of tasks and deliverables.
• Served as the direct contact between stakeholders and outside vendors.
• Drives meeting reviews, creates agendas and distributes actionable notes and plans.
• Facilitated information gathering to help build and support timelines.
• Created and maintained comprehensive project documentation, plans, and reports.

Elizabeth, New Jersey

• Established objectives and collaborate with cross-functional team members in execution of concurrent projects while adhering to best practices. Liaise with business managers to exceed project objectives. Mitigate risks.
• Planned and managed all aspects of a $300K, $600k and $750k remodel of a business area. This included working not only cross-functional with teams within my organization to plan and execute the plan, but to also work.
• Implemented solutions to improve ways of working as it related to project planning and implementation. Met continuously with all departments to ensure each function contributed to the project in a timely and productive.
• Managed six team members overseeing a $21M business for eight months before being promoted to oversee nine team members overseeing a $50M business.
• Developed strategic plans to drive sales by utilizing cross-functional partners, marketing opportunities, and community involvement. Analyzed key performance indications, including top-performing articles across the.
• Collaborated to write important briefs and documentation to identify opportunities within an area of the business, address any adjustments or changes needed, and implement and execute a plan based on all reverent data.

Linden, New Jersey

Coached team members in customer service techniques, providing feedback and encouraging them to reach their highest sales potential.Maintained compliance with company policies and procedures with food safety, sanitation, and quality.Reviewed inventory levels on a daily basis and placed orders for products and merchandise for restocking purposes.Established.

Staten Island, New York

Coached team members in customer service techniques, providing feedback and encouraging them to reach their highest sales potential.Reviewed inventory levels on a daily basis and placed orders for products and merchandise for restocking purposes.Established open and professional relationships district and regional management in order to improve on work.

Bachelor Of Arts (Ba), Sociology, 3.0

• Effective Speech Making: Development of skills in speechmaking and media presentation. • Media: Social, political, and economic factors.

Associate Of Arts (Aa), Liberal Arts And Sciences, General Studies And Humanities, 3.5

Activities and Societies: Dean's List• Speech Fundamentals: Examining how to generate topics and organized ideas, masters elements of.

4.0

Activities and Societies: College Courses taken in High School.• Student Development (SD 10) The course facilitates, interactive learning.

High School Diploma, Journalism, 3.7

Activities and Societies: Journalism, Yearbook, School Newspaper