Raquel W. Email & Phone Number

New York, Ny, Us

Seattle, Washington, Us

• Design and implement global learning strategies for Sales and Customer Success teams, emphasizing product expertise, industry knowledge, and sales skill development. • Lead in-depth needs analyses to pinpoint skill gaps and deliver tailored learning solutions that drive retention, growth, and engagement. • Partner with cross-functional teams to align learning initiatives with go-to-market strategies, ensuring seamless knowledge transfer and effective application for both internal and external stakeholders. • Partnered with Operations to rollout of a new Learning Management System (LMS), optimizing training processes and enhancing content accessibility.

New York, Ny, Us

• Developed and implemented comprehensive revenue enablement training programs that resulted in a streamlined sales process and significantly improved conversion rates.• Launched a sales methodology training initiative, contributing to a 25% improvement in pipeline conversion.• Designed a scalable onboarding program, reducing ramp-up time by 30%.

Windsor, Berkshire, Gb

• Orchestrated the development and execution of a global sales training strategy, enhancing the capabilities of over 1000 sellers with a focus on region-specific challenges and tailored learning solutions. • Managed vendor relationships and oversaw the training budget to ensure effective resource utilization and cost efficiency.• Implemented a comprehensive sales enablement program that facilitated a 40% surge in revenue. • Partnered with sales leaders to customize training for each region, achieving an increase in deal closure rates.• Directed the integration of blended learning methods, resulting in an 80% increase in employee engagement.

New York, Ny, Us

• Developed and instituted a robust learning and development framework, markedly advancing the organization's training potential. • Led the successful deployment of a new learning management system (LMS), optimizing its use throughout the company, facilitating a 30% improvement in training efficiency and a 60% rise in employee engagement.• Crafted and implemented cross-departmental learning paths, enhancing knowledge transfer by 35% and bolstering overall organizational performance.

Atlanta, Georgia, Us

● Led the design and execution of sales training programs for ad sales teams, driving performance improvements and reducing turnover.● Reduced turnover by 60% through targeted learning initiatives.● Reduced onboarding time by 50%, increasing productivity and performance.

Norwalk, Ct, Us

● Developed and implemented comprehensive mortgage training courses tailored to GE's Sales & Operations staff, elevating their expertise and operational efficiency in a competitive market. Conducted new-hire, sales, and product training sessions, emphasizing knowledge and skill development to drive performance.● Built framework to evaluate Return on Investment of training, guiding strategic decisions and optimizing cost-effectiveness.

New York, Ny, Us

● Led training efforts for Magic Johnson’s $375 billion Emerging Markets initiative, facilitating the establishment of multiple loan centers and training sessions nationwide, resulting in significant market expansion.● Provided comprehensive training to underwriters, loan coordinators, and closers, ensuring thorough understanding of critical policies and procedures for compliance and operational excellence.