It Service Desk Analyst
Current- Providing on-site & remote IT support. Responsible for the IT onboarding process, servers/services availability, incident response, procuring equipment & maintaining relationships with vendors and service providers..
- Co-led project to implement the new Wi-Fi and Firewalls. Set up meetings & planned provider’s visit to site. Devised the configuration plan for Wi-Fi. Happy to talk more!
- Replaced the Core Switches under the… Show more Providing on-site & remote IT support. Responsible for the IT onboarding process, servers/services availability, incident response, procuring equipment & maintaining.
- Replaced the Core Switches under the supervision of the IT Manager & 3rd party Network Engineer.
- Decommissioned & replaced one of the off-site SANs. Configured RAID & iSCSI LUNs, under supervision.
- Configured DNS records for birminghamfestival23.co.uk.