Roman Sosa Email & Phone Number

Prepares sales meetings, sales materials and videos for the Sales and Marketing departments.

Phoenix, Arizona

• Prioritize pre-event tasks and be available for any tasks that may require immediate attention• Maintaining vigilance of the surrounding areas to keep attendees safe and avoid accidents• Maintain communication with staff and coordinators via handheld radios• Work with other staff members to set up and tear down the layout of the event

Scottsdale, Az

• Facilitate “Macy’s MAGIC” and opening credit accounts to grow department numbers• Provide support to new associates to develop their knowledge of the home department and Macy’s• Resolve customer issues and answer questions on product knowledge to enhance the store experience• Produce marketing collateral such as flyers and surveys to increase foot traffic for the store• Recognized on multiple occasions for performance in customer service and store operations

Chandler, Az

• Fulfill duties and responsibilities in order to execute a successful event• Exert high energy levels with the guests to encourage participation in team building exercises • Apply multiple communication methods to retain attention and reduce uncertainty

Tempe, Arizona

• Worked with a small team to plan and execute special events and lectures for the Barrett community• Designed marketing materials to promote upcoming events or utilize as signage• Update spreadsheets and word documents to communicate the most recent information• Submitting request for funds and invoices to ensure the vendors are being paid for their services

Glendale, Az

• Kept constant awareness in a high volume environment to ensure the safety of all guests• Approached guests to provide assistance, answer questions or handle any situations• Went above and beyond to make the guest experience a memorable one at any given event• Exerted high energy levels to set the tone for the fans and match their enthusiasm for the game

Tempe, Arizona

• Designed flyers and posters, within brand standards, to maintain brand consistency• Conducted research to improve the department’s community outreach and social media engagement• Experimented with design concepts to innovate new looks for marketing campaigns• Produced digital advertisements for magazines and athletics website• Edited photographs to be used in Thrive digital magazine and banner advertisements

Tempe, Az

▪ Mentored first year undergraduate students through one-on-one in-person appointments▪ Connected students to on campus resources and student organizations according to interests▪ Communicated with over 130 business students over the phone (Verbal) and Email (Written)▪ Documented the contents of each appointment and outreach in the university server

Tempe, Arizona

▪ Educated and enforce the parking rules and regulations on the nations largest campus▪ Assisted 100 customers daily with any questions or concerns in regard to parking▪ Calculated payroll hours for 20 employees and approved them into the payroll system▪ Updated 100+ pages of diagrams, images and information in the enforcement handbook