Creative adviser for the cyber security portal Cyber Security Risk ManagementConceptualize, plan and execute Strategic Business initiatives collaborating with various business entities.Oversee Digital Marketing and SEO activities

Deliver digital projects within project constraints and to the quality expected by the customer.Customer Relationship ManagementLead role in the development & monitoring of business and action plans.Plan and execute various training programs and marketing campaigns.

Lead the definition and execution of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planningIntroduced Configuration Management practices and established documentation standards.Lead technical team and architect/define the innovative system solutions. Assist the team in producing the nessasary documentations for internal as well as external use.Ensure a healthy relationship with customers and other stakeholders.Build trust, motivate and encourage collaboration among the team and thus maximizing their potential. Outsources application development and vendor managementPre-Sales activities.

Head a large distributed team for the successful delivery of business-critical projects under Finance & Facility portfolio. Partner with top management, business owners and users to to drive efficient utilization of IT systems and implement process improvement strategies.Engage with stakeholders to gather business requirements, IT integration and process automation and ensure formal reporting to all stakeholders on a timely basis.Develop detailed project plan to monitor and track progress. Manage changes to scope and schedule.Successfully influence and coordinate meetings with cross-functional teams namely UX team, vendors, testing team etc. and arrive at consensus. Produce key deliverables and document them through out the project and manage milestones.Manage scope changes through established change control guidelinesManage customer support and ensure satisfactory resolution of all the incidents within SLA.Implemented management dashboards for better monitoring and control of the business. Ensure the projects adheres to the orgwide project management and quality standards by doing statistical process monitoring and compliance audits. Maintain a healthy relationship between the team and the customers by organizing formal and informal meetings.Lead the documentation team for preparing documents for internal and external use. Quality champion and mentor and received appreciation from external auditors during org-wide quality audit.Mentoring, Appraisal and Training planning Product procurementVendor managementIT (s/w) in-charge for the Infosys AGM

Assist the Technical Manager in managing various modules of the comapny’s flagship product diaGuard Security Access Control system.Conceptualized, designed and lead the development of a dynamic reporting engine for the product. Assisted the Technical Manager in establishing the Quality System documentation.Onsite offshore project coordination.

Independently lead small projects from concept to launch  Organise meetings and brain storming sessions with the stakeholders for requirement gathering. Prepare the detailed requirement specifications, documenting the use cases, process flow diagrams, functional and non functional requirements. Lead the team through System design, development and implementation. Conduct User Training and manage the post implementation maintenance User training and customer support

Independently handled small projects System design, development and implementation. Testing and quality control. User training and help documentation Customer Support