Robert Austin Sewell Email & Phone Number

Atlanta, Ga, Us

Birmingham, England, Gb

• Work closely with all parts of the business (Flooid Sales, Marketing, Product Teams, etc.) in customer engagements for both new and existing customer. • Demonstrate retail technology thought leadership by pro-active engagements and relationship management.• As a trusted advisor, provide expertise and knowledge of the retail industry, including awareness of market trends and developments. • As a subject matter expert with a strong technical awareness, possess the ability to understand and provide guidance throughout the business & technical decision process. • Develop and maintain relationships with retail partners and technology suppliers that add value through services and protocols to complement the flooid portfolio of solutions. • Provide Pre-Sales support for demonstrations of flooid solutions from development, setup, and configuration from the initial presentations, through lab pilots & proof of concepts.

After retiring from the Marines with 22 years of honorable service, I've spent the last 10+ years in my second career working in business/technical sales as a trusted advisor, subject matter expert (SME), and motivated leader. While I have demonstrated consistency and excellence working in a second career, I am embracing the opportunity for professional development during my period of career transition (LinkedIn Learning/MBA consideration). Currently, I'm seeking an exciting opportunity with a great company that shares some of the core values that I support (Integrity, Customer-focused, Adaptability, Life-Long Learning, Inclusivity, Quality & Accountability). Recently, with the surge in tech layoffs (2022-2023) and as a reflection of a changing business climate, I was part of Motive's work-force reduction that impacted several hundred employees (layoff of approximately 6% of Motive's workforce). After two years of rapid hiring and fast growth, Motive was impacted due to slowing demand, as explained by the CEO and reported in FreightWaves (see link provided).https://www-freightwaves-com.cdn.ampproject.org/c/s/www.freightwaves.com/news/motive-lays-off-6-of-workforce-blames-slowing-demand/amp

San Francisco, California, Us

• Teamwork: Responsible for guiding the Commercial Sales Engineering (SE) Team on how to plan, prepare, and execute strategic deals in complex sales cycles with the Commercial Sales team and within the organization.• Partnership: Responsible for building and improving on SE customer engagement strategies from the initial presentation through implementation.• Customer Experience: Continuously improve the customer experience, build and maintain onboarding strategies customized to the Commercial Segment.• Training: Develop training, strategies, and content for Sales Engineering enablement.• Leadership: By leading by example, establish Key Performance Indicators (KPIs) and coach the team on key Sales Engineering KPIs.• Customer-focused: Develop and built authentic relationships with our customers, continuously advocating for our end-users both internally and externally.• Trust: Build trust and confidence within the team, working cross-functionally with key stakeholders across the organization and with our customers. • Innovation: Learning is continuous. Keep the SE and Sales teams apprised of emerging technologies and industry trends.

Atlanta, Georgia, Us

• Team Building: A motivated leader able to hire, retain, develop, and build a “World Class” team of Pre-Sales Engineers within Global, National (Tier 1), Enterprise (Tier 2), Channel and Partner accounts. • Technical Leadership: As an experience professional in technology, able to develop comprehensive technical plans, assess Retail IT infrastructures, and implement solutions mapped to company strategies and their desired business outcomes.• Training: Implement programs to scale organizations by creating training plans, building demo environment, putting together materials that can accelerate the development of the Sales Team. • Customer Focused: An enthusiastic team player, able to work cross-functionally and collaboratively with our customers on their journey from vision, strategy through successful operational execution. • Partnership: An energetic partner with Sales Management to drive revenue, determine appropriate resource allocation, identify gaps in sales enablement strategies and work together to address those gaps.• Culture: Foster a culture of trust, respect, integrity, professionalism, transparent communication, hard work, technical competency, and a team-first mentality. • Knowledge: Through continuous education, maintain knowledge in the changing competitive landscape of Retail. Overall, possess an insatiable appetite for knowledge and a subscriber to life-long learning.

Atlanta, Georgia, Us

Within the Convenience Fuel Retail (CFR) Industry, provided integration support and expertise as the Solutions Engineer (SE) for large national and enterprise accounts to include Pilot Flying J (PFJ), RaceTrac, Speedway, GATE Petroleum, First Coast Energy (Daily’s), GPM (EZ Mart), Spinx and Enmarket. • Within the Retail industry, provided technical knowledge and SE support from pre-sales demos, lab integration, pilot testing through production rollout for a multitude of NCR solutions. This includes the software implementations of RPOS, StorePoint, Advanced Store, AMS, Omni-POS, Sales Advisor and Software Defined Store (SDS). Hardware implementation include OPTIC, Self-Checkout (R5 &R6 SCO), XR6, XR8, XR7+, and PX10. • Through technical leadership, able to restore a CFR Account in crisis by focusing on customer satisfaction. Due to a strategic approach and working diligently on-site, able to beat the competition and win multiple software, hardware and services opportunities. As a result, NCR was able to maintain its Strategic Partnership with GATE. • As one of NCR’s leading SEs in CFR, able to assist customer with identifying technical requirements and implementing holistic solutions mapped to their business strategies. As a result, able to recommend front-end (SCO), fore-court (OPTIC) and digital transformation (SDS) to PFJ and RaceTrac, resulting in over $20+ million in revenue and future opportunities valued at over $40+ million in software, hardware and services. • Within the Department Specialty Retail (DSR) industry, provided integration support and technical leadership as the SE for large national and enterprise accounts to include Macy’s, Lowes, Home Depot, Menards, Bed Bath & Beyond, Dick’s Sporting Goods, Big Lots, Belk, Barnes & Noble, Toys R Us, Estee Lauder, Staples and L Brands.

Suresnes, Île-De-France, Fr

As a Sales Engineer (SE), provided technical expertise for hundreds of software/hardware integrations within the payments industry throughout a fast-moving retail environment. By working closely with the Account Executives, this directly resulted in exceeding a Tier-1 revenue goal in 2013, achieving over $42 million dollars. • Hand-picked in 2014 to provide SE support to the Mid-Tier sector to increase revenue. By providing subject matter expertise and technical leadership, attained Mid-Tier revenue growth of 130% from 2013 to 2014 ($2.3 million to $5.3 million) and achieved Mid-Tier revenue growth of 84% in 2015 ($9.8 million). • A trusted consultant supporting large enterprise accounts that included JPMChase, Bank of America, Crate & Barrel, The Home Depot, Pilot Flying J, Loves Travel Stop, McDonald’s, and Red Lobster. As a result, all efforts contributed to increasing the company’s revenue growth by 25% from 2014 to 2015 ($120 to $150 million).• Routine travel above 50% to over 130 customer sites across 40+ states (CONUS). Providing expertise through customer engagements on-site, able to present tailored solutions based on customer requirements. This resulted in increased customer satisfaction due to timely on-site support and consultation (Pre & Post Sales).• Within the payment industry, provided technical expertise relating to various types of Point-to-Point Encryptions (P2PE) solutions, (RSA-OAEP, TransArmor, Voltage, TDES DUPKT). Provided expertise in EMV Integrations, Cloud-based payment solutions, abstraction layers systems and self-service/unattended solutions. • Over 3+ years of experience supporting software developers in various integrated development environments. This includes C# in Visual Studio, Java in Eclipse/IntelliJ, and Objective C in XCode across all the major operating systems to include Windows, Mac, iOS, Android, and Linux.

Washington, Dc, Us

Retirement from the United States Marine Corps after 22 years of honorable service.Leadership: Over a 22-year career, a proven leader responsible for the management, evaluation, training and mentoring of over 200 personnel throughout challenging and high stress environments in the fields of operations, logistics, infantry and aviation. As a result, received over 50 citations, awards and commendations. • Logistics: Over 5+ years of experience working in the logistics field. Of note, successfully coordinated, supervised and tracked the logistical operations of over 168 tons of equipment and a 150 personnel movement from Iraq to Japan in 2007. As a result, awarded the Navy and Marine Corps Commendation Medal. • Operations Manager: Over 5+ years of experience as an Operations Manager. Of note, supervised and tracked the emergency evacuation of nearly 8,000 people and over 400 pets from 5 different locations in Japan across 25 chartered aircraft to the USA. As a result, awarded the Joint Service Achievement Medal. • Pilot: Over 11+ years of experience as a pilot with 1300+ flight hours in 5 types of aircraft (140 hours fixed wing & 1,160 hours rotary wing). As a result, recipient of the Aviation Safety Award and four Air Medals. Currently maintain a Commercial Pilot rating for both Aircraft single-engine (instrument) and Rotorcraft (instrument).

Washington, Dc, Us

Served in operation center as an evacuation coordinator for Joint Task Force (JTF) 505 in support of humanitarian operations off the coast of Sendai, Japan as a result of an earthquake and resultant tsunami. Developed logistical and operational procedures to track and accurately account for all outbound personnel. This resulted in the safe and timely evacuation of nearly 8,000 personnel departing across 25 chartered aircraft. Awarded the Joint Service Achievement Medal and the Humanitarian Service Medal. As a designated Ground Safety Specialist Officer, successfully tracked, managed, and supervised over 30 high-risk training evolutions at the Special Operations Training Group (SOTG). In addition to ensuring OSHA compliance throughout all of SOTG facilities, successfully generated and implemented a SOTG Ground Safety Plan which resulted in an above average inspection from Marine Corps Bases Japan Safety Center. Submitted and supervised the sourcing and execution of over 85 aviation requests that resulted in transporting over 500 personnel, over 10,000 pounds of cargo and supporting over 30 high-risk SOTG training events. Developed an Aviation Tracking spreadsheet that resulted in achieving an aircraft sourcing rate of 85%. Awarded the Navy and Marine Corps Commendation Medal.

Washington, Dc, Us

Air Operations Officers responsible for successfully processing over 50 aviation requests, resulting in over 100 aircraft supporting ground combat operations in Iraq from Sep 2008 to Mar 2009. Conducted over 30 combat patrols and controlled over 10 sections of aircraft in direct support of ground combat operations. Awarded the Combat Action Ribbon. Conducted quarterly inventory and maintained 100% accountability of over $5,000,000 in unit assets for 2nd Brigade Platoon. 3rd Brigade Platoon Commander responsible for successfully training and managing over 45 Marine personnel and $4,000,000 of unit assets. Ranked 1 of 4 platoon commanders by the Commanding Officer for 5th Air Naval Gunfire Liaison Company (ANGLICO). Awarded the Navy and Marine Corps Commendation Medal. Team Leader responsible for the planning, coordinating, and execution of combat operations for 20 Marine personnel during 7 months of combat operations in Afghanistan 2010. Planned, coordinated and supervised logistical operations in order to deliver over 2,000 pounds of mission essential equipment needed for combat operations in Afghanistan. In support of Operation Enduring Freedom (OEF) in Afghanistan, conducted over 25 combat patrols and controlled 15 sections of aircraft.

Washington, Dc, Us

Conducted quarterly inventory and maintained 100% accountability of over $350,000 in aviation squadron assets for Marine Medium Helicopter Squadron HMM-262. Coordinated and supervised the execution of all logistical operations of over 168 tons of squadron assets and 150 personnel redeploying from Al Taqaddum, Iraq to Okinawa, Japan. Logistical operations coordinated included arranging billeting for 114 Marines, transportation of over 200 weapons, offloading 12 helicopters (CH-46E) from four C-5 Heavy lift cargo aircrafts and offloading over 168 tons from three C-17 Heavy lift transport aircraft. Awarded Navy and Marine Corps Achievement Medal. Marine Medium Helicopter Squadron 262 (HMM-262) was awarded the Marine Medium Helicopter Squadron of the Year in 2007.

Washington, Dc, Us

Over 1300 mishap-free flight hours in 5 types of aircraft (140 hours fixed wing & 1,160 hours rotary wing). Flew over 30 flight hours and 10 humanitarian missions in direct support of JTF-535 (Philippine typhoon relief). Awarded the Humanitarian Service Medal.Flew over 100 flight hours and 30 humanitarian missions in direct support of Operation Unified Assistance CTF-536 (Indonesian tsunami relief). Awarded the Humanitarian Service Medal.Served as mission co-pilot for diplomatic mission in support of former Presidents George H. Bush & Bill Clinton in Phuket, Thailand to survey tsunami disaster-relief efforts in Indonesia. Received Letter of Appreciation from the U.S. Secret Service. Flew a total of 340 flight hours in 125 Direct Combat Missions in support of Operation Iraqi Freedom (OIF). Flew 30 combat missions as the flight Section Leader. Awarded four Air Medals.

Washington, Dc, Us

Drafted and routed operational flight schedules in support of Joint Task Force 535 (JTF-535) Philippine typhoon relief; resulting in humanitarian missions totaling 256 flight hours, 148 aerial missions, 592 passengers transported and 203,000 lbs. of relief supplies delivered within an eight day period (December 2004).Drafted and routed operational flight schedules in support of Operation Unified Assistance (Indonesian tsunami relief); resulting in humanitarian missions totaling 611 flight hours, 407 aerial missions, 2,111 passengers transported and 493,775 pounds of relief supplies delivered within a two month period (Jan-Mar 2005). Training Officer responsible for successfully planning, coordinating, and supervising the execution of the unit annual training plan that consisted of over 30 separate events for over 150 personnel. The unit received three above average marks during the commanding general’s functional area inspection in ground training.

Bachelor Of Science (B.S.), Mechanical Engineering

High School