Rashad Nilamdeen Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Montreal, Quebec, Canada

- Maintain, customize, and optimize Salesforce to support our sales, marketing, and customer service processes, including creating custom objects, fields, workflows, validation rules, page layouts, and automations via workflows, process builders, and flows- Manage Salesforce roles, profiles, and permission sets, ensuring appropriate levels of access and security- Documentation and optimization of Salesforce processes- Resolve internal support tickets including troubleshooting issues- Provide user training via documentation and live training sessions- Act as a key stakeholder in operational and cross-functional projects- Work with GTM partners to provide expertise in the building and growth of our critical business processes- Develop and maintain reports and dashboards to provide actionable insights to management and users- Drive data hygiene and integrity through routine data cleansing activities and implementing validation rules

Montreal, Quebec, Canada

MaintainX is the world's first industrial, task-management app with a chat module. The work order software allows operational managers to assign work orders, track assets, and communicate with team members from the convenience of their smartphones.● Managing the deal desk to ensure that sales opportunities are priced appropriately, alldata is logged correctly in Salesforce and that the sales process runs smoothly andefficiently.● Improve and analyze customer data and segmentation to deliver importantbusiness insights.● Identify areas of risk or opportunity by conducting a detailed analysis of forecast,pipeline, and trending data, with the ability to translate quantitative data intoactionable recommendations.● Assist the Finance Manager with quarterly sales commissions by ensuring theaccuracy of customer account information.● Liaise with Account Managers on upcoming customer contract renewals and anyidentified potential customer churn risk.● Assist with ad-hoc revenue, customer or financial analyses, and processes for theVP of Sales and Go to Market lead.

Montreal, Quebec, Canada

Salesforce responsibilities:Construct inter-department workflows and maintain through Process builderOwning the data and managing updates through DataloaderCreating Reports and dashboardsLink Operational Responsibilities:Update and issue Link Energy B2B Portal Pricing to Broker Channel Partner(s)Manage and produce all Chanel Partner/Vendor (Third-Party) Reportingrequirements i.e. NGCOA, Link /Optimus Rewards etc.• Review and respond to new and refresh B2B Custom Price Requestso Model (profile) large volume customers usage as required• Maintain and update Link Energy commercial and residential pricing with industrypricing platforms• Review Link’s Electricity and Natural Gas Position reports and provide hedgerecommendations to the Executive for trade execution• Monitor and maintain Link Energy’s electricity and natural gas Hedge Trackers

Montreal, Canada Area

- Conceptualizing and testing the implementation of Salesforce to merge with the current ERP system- Review Link's Electricity and Natural Gas Position reports and provide hedgerecommendations to the Executive for trade execution-Update and issue Link Energy B2B Portal Pricing to Broker Channel Partner-Maintain and update Link Energy commercial and residential pricing with industrypricing platforms- Oversee Link Energy's Quebec natural gas Fixed-Price Program including customeruploads, database management, customer enrolment status monitoring andreporting- Review and respond to new and refresh B2B Custom Price Requests

Montreal, Canada Area

- Supporting the Finance department in data scrubbing and invoice reconciliation efforts during the implementation of the new ERP system- Supporting the ongoing database maintenance and operations- Optimizing database procedures and validity

Montreal, Canada Area

https://www.linkedin.com/company/mtlbliss/Researched and evaluated projected costs and estimated profit margins for our monthly Rooftop eventsAnalysis of variances in monthly event attendance and strategically priced tickets and projected future costsMinimized losses through careful planning and partnership agreements to optimize revenues for various types of music eventsHelped coordinate weekly events to showcase talented Montreal-based musiciansAssisted campaigns to boost social media presence and widen talent poolSuccessfully increased 2016 revenues by 300% from previous year at the Pompette venue

Montreal, Canada Area

Spearheaded a project where I ran a cost analysis of whether it was more profitable to segment an ingredient into a Kosher and non-Kosher components for smaller amounts per unit, or buying larger wholly Kosher quantities in bulkMaintained high standards of customer service during high volume, fast-paced operations.Prepared all food orders within a 2-3 minute time frame. Demonstrated multi-tasking ability by solely preparing 130 pizzas in 60 minutes at two separate occasions.

Montreal, Canada Area

Serviced a variety of businesses with various graphic designs from business cards to logos for use on various marketing materials, meeting deadlines without fail to all my clients .

Montreal, Canada Area

Worked with students aged 15-17 with CEGEP and University level Math and Economics courses, improving one particular students’ grades from failing to a B-Created lesson plans, review worksheets, and practice tests to prepare students for weekly tests

Montreal, Canada Area

Solely planned and executed and upgrade all office computer operating systems after assessing systems compatibility through the local network to make the daily operations faster.Optimized the LAN file sharing system by reorganizing the physical placement of each station and installed a data management filing system to make files easy to find.Teesri Duniya Theatre is dedicated to producing, developing and presenting socially and politically relevant theatre, based on the cultural experiences of diverse communities. http://www.teesriduniyatheatre.com/en/home/

Montreal, Canada Area

Primarily assisted with the development of proposals for grant applications and managing to secure more than $20,000 in funds. Spearheaded a social media campaign to boost ticket sales for upcoming productions. Designed marketing materials promoting the production, which were advertised in the Alt.Theatre magazine.

Sri Lanka

Diagnosed repairs that were required and assisted in the regular maintenance of heavy mining machinery. With the guidance of a mentor, Inspected, serviced, rebuilt and repaired excavator and forklift assemblies and systems including brakes, suspensions and functional mechanismsModels: Komatsu PC45MR-5, PC360LC-11, BX50

Bachelor Of Arts - Ba, Economics

Mechanical Engineering