Recognized in the top 10% of companies post-close Project Managers. Tasked with building relationships with customers and trades partners, prioritizing and resolving service requests in a fashion that provides increased product value and company satisfaction.• Increased division net promoter score by 15%, planning and meeting deadlines using clear communication managing multiple project teams, increased territory product and service satisfaction score.• Recognized in the… Show more Recognized in the top 10% of companies post-close Project Managers. Tasked with building relationships with customers and trades partners, prioritizing and resolving service requests in a fashion that provides increased product value and company satisfaction.• Increased division net promoter score by 15%, planning and meeting deadlines using clear communication managing multiple project teams, increased territory product and service satisfaction score.• Recognized in the top 15% of the division for cutting budget cost, negotiating, holding accountable, and delivering clear and decisive decisions with team members for 30 daily concurrent projects• Increased division productivity by 30%, developing and training team members on new and existing CRM software and organization processes, providing efficiency and priority to all projects • Achieved 100% 1-year service completion rate, effectively strategizing and leading cross-functional teams, maximizing product value.• Increased customer product quality awareness by 25%, quickly learning and promoting complex products and simplifying building practices, producing customer loyalty• Increased business partner relationships by 20%, influencing trade partners with scopes of work, a positive working relationship, analyzing service data and providing feedback Show less

Recognized for two consecutive years as a top cost-saving analyst. Collaborated with sales and marketing team members as a trusted advisor to present logistic and budget expectations to meet client marketing production deadlines. • Successfully produced $18 million worth annually of brand awareness campaigns, being a trusted advisor, learning and applying client's marketing plans and funds for sales growth • Produced over ten annual marketing programs, delivering over 60… Show more Recognized for two consecutive years as a top cost-saving analyst. Collaborated with sales and marketing team members as a trusted advisor to present logistic and budget expectations to meet client marketing production deadlines. • Successfully produced $18 million worth annually of brand awareness campaigns, being a trusted advisor, learning and applying client's marketing plans and funds for sales growth • Produced over ten annual marketing programs, delivering over 60 marketing events annually, strategizing and collaborating in a cross-functional project team for seamless execution. • Saved our client $2 million annually, using cost-saving methods, understanding and negotiating partner services to maximize stakeholder value • Managed three different General Motors products, becoming a client-focused subject matter expert and providing clear communication, building and expanding client business • Increased production productivity by 15%, continuously evaluating client data and analytics to communicate release success and areas of improvement Show less

Established and promoted FIBA licensed sports agency. Building relationships with clients and global partners, securing over $1 million in contracts. • Collaborated with over 100 international professional clubs throughout 20 countries, through relationships and various oral and written means of communication, networking and soliciting player contracts • Negotiated over $1 million in player contracts, understanding the player's market value and partner needs, sourcing and… Show more Established and promoted FIBA licensed sports agency. Building relationships with clients and global partners, securing over $1 million in contracts. • Collaborated with over 100 international professional clubs throughout 20 countries, through relationships and various oral and written means of communication, networking and soliciting player contracts • Negotiated over $1 million in player contracts, understanding the player's market value and partner needs, sourcing and securing international client opportunities • Created and presented service pitches for over 200 decision-makers, cold calling and building a network of relationships, soliciting prospective clients through virtual and in-person meetings Show less

Managed escrow accounts, providing details to assist in decisions made towards future actions. Entered and reconciled client account activities via daily debit and credit transactions, compliant with state and federal regulations.• Saved on average $10 thousand monthly, performing account audits and reconciliation on $2 million worth of credits and debits for financial reports accuracy • Achieved 99% State and Federal compliance, accurately processing $100 thousand daily debit and… Show more Managed escrow accounts, providing details to assist in decisions made towards future actions. Entered and reconciled client account activities via daily debit and credit transactions, compliant with state and federal regulations.• Saved on average $10 thousand monthly, performing account audits and reconciliation on $2 million worth of credits and debits for financial reports accuracy • Achieved 99% State and Federal compliance, accurately processing $100 thousand daily debit and credit transactions, operating five online bank systems to process payments to key business partners • Managed over $24 million annually in accounts, evaluating financial risk and reliability of customers to continue future business • Received department recognition for performance and company influence, working in a cross-functional team for successful customer and partner experiences Show less

Interfaced with senior managers from various functional areas to understand and document current business processes.
• Receive reimbursement for over $1M, followed regulatory processes• Prepared weekly financial statements for executive officers for operational decision making• Processed accounts payable for the department• Planned and operated over ten voter awareness events for over 10 thousand residents

• Processed over 5,000 Detroit resident information cards manually• Educated and encourage over 1 thousand residents to vote, speaking at voter awareness events