Rashad Ervin Email & Phone Number

Alexandria, VA, US

• 24/7 Support operating in a SOC environment showing proficiency in Lenel Alarm Monitoringand other various programs
• CCTV Monitoring via Avigilon Control Center Client 6
• Respond to client requests for security assistance and identify/notify the appropriate partnerto complete the request
• Participate in Safety & Security incident response by notifying the incident commander,creating a forum for all partners to communicate, providing timely incident updates, anddocumenting the incident in the system of.
• Assist the IT department with coordinating response to P1 incidents
• Assist with badge activation and deactivation for employees, contractors, and vendors viaLenel Systems

New York, New York, United States

• Responsible for client on-site security systems, and physical support for the corporate offices.
• Maintained asset protection and fire prevention awareness through active relationships withproperty management and third party vendors.
• Offered client service accommodations for visitors and out of town corporate employees.
• Coordinated with celebrities and athlete’s personal security and assistants to ensure to ensure timely entry and departure from site.

New York, New York, United States

• Responsible for any or all of the following functions such as copy and mail center services,conference rooms and AV management, convenience copier fleet management, and varioussupport services.
• Achieved customer satisfaction by consistently preparing, inspecting, compiling, andassembling projects accurately in a timely manner.
• Coordinated services in sequence with all project vendors, scheduled move process withvendors, box deliveries/pickups and also processed all change orders.
• Performed various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup,etc.)

New York, New York, United States

• Responsible for building productive client relationships; managed security and administrativeoperations including payroll, overtime, budget accounting, and client billing processes.
• Succeeded in leading high-performing team; instituted morale boosting, reward andrecognition initiatives and fostered a metrics-based performance culture.
• Engaged in mitigating company risks and liability issues through razor-sharp tracking andreporting of client events/emergency management and operational issues.
• Managed employee schedules, coordinated guest entry into building, and patrolled to ensuresafety and security of company property and 1000+ employees

New York, New York, United States

New York, New York, United States