Rashamir Thibodeaux Email & Phone Number

Virginia Beach, Virginia

Field Auto Hail/Flood Claims

Dallas/Fort Worth Area

Investigate claim damages and situation using internal and external resources. Investigation steps include speaking with the insured and other involved parties such as contractors, requesting and receiving a field investigation report, research on past claim activity, material supply and/or pricing.Determine policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied. Notifies insured of coverage or any issues. Establish reserve levels at the beginning of handling claim and adjusts as appropriate based on investigation findings.Maintain accurate and current communication with insured.Maintain accurate and current claim file documentation throughout the life cycle of claims cases.Determine and negotiate set amounts for damages claim within assigned authority limits. Make recommendations to management for settlement amounts outside of authority limits. Close claim files upon completion of final payment.May participate in field CAT Unit activities as appropriate to expedite claims processing.Update and maintain various systems with claims data on claim status, reserves, etc.Perform other duties as assigned.

Investigate claim damages and situation using internal and external resources. Investigation steps include speaking with the insured and other involved parties such as contractors, requesting and receiving a field investigation report, research on past claim activity, material supply and/or pricing.Determine policy coverage through analyzing investigation data and policy terms, including whether claim will be approved or denied. Notifies insured of coverage or any issues. Establish reserve levels at the beginning of handling claim and adjusts as appropriate based on investigation findings.Maintain accurate and current communication with insured.Maintain accurate and current claim file documentation throughout the life cycle of claims cases.Determine and negotiate set amounts for damages claim within assigned authority limits. Make recommendations to management for settlement amounts outside of authority limits. Close claim files upon completion of final payment.May participate in field CAT Unit activities as appropriate to expedite claims processing.Update and maintain various systems with claims data on claim status, reserves, etc.Perform other duties as assigned.

Bloomington/Normal, Illinois Area, Allen, Tx

Experience working in the State Farm ECS system.Working with customers, Agents, and repair shops to settle total loss accident claims.Determined Salvage and N.A.D.A values on private passenger cars, trucks, and special line products.Communicating with customers and associates over the telephone and in written correspondence.Set up and termination of rental vehicles according to the policy guidelines.Worked in a collaborative team environment to handle a large volume of claims.Handled the salvage move and branding of titles.

Mobile, Alabama Area

Exercise independent judgment to determine the company's potential financial liability.Handled the complex property damage claims for Personal and Commercial Lines.Evaluate, investigate damage and negotiate settlements with the insured(s) and contractors to accurately settle claims.Experience using MSB/IntegraEstablish and maintain appropriate diary and expense reserves.Experience working remote and within a team environment.

Beaumont/Port Arthur, Texas Area

Experience handling moderate property damage claims for Personal and Commercial Lines.Bring claims to conclusion by communicating contractual coverage, liability positions and entering into negotiations where appropriate, including arbitration, mediation, and other methods of settlement.Reservation of rights letters, contract and settlement letters.Liability investigation, fraud and coverage determination.Inspected property damage and appraise cost of repairs on automobiles, commercial and residential propertiesTotal loss claimsNegotiated bodily injury settlements with claimants and attorneys.Medical Pay claims.Salvage and Subrogation.Personal Property, Additional Living Expense and LOU.Establish and maintain appropriate diary and expense reserves.Excellent communication, written, organizational and interpersonal skills.Refer potential subrogation claims to recover cost for the company from third-party sources.

Dallas/Fort Worth Area

Provide potential customers with facility related information via outside sale calls and visits.Perform initial screening assessments of potential residents that should result in meeting or exceeding budgeted census for the facility by increasing inquiries or referral base.Develop and maintain relationships with case managers, nurses, physicians, and any other key referral sources.Prepare census tracking reports and submit in timely manner.Serve as a facilitator of sales team, conducting weekly census development meeting, implementing marketing goals, monitor budget, and track results.