Rashanda Walker, Mba-Hrm Email & Phone Number

United States

Gary, In, Us

Chicago, Illinois, United States

•Collaborates with the Director on all aspects of labor relations, including grievances, arbitration, and collective bargaining for over 240 union employees.•Responds to employee inquiries regarding benefits, complaints, and requests. •Assists in all aspects of the hiring and promotion process including job description development, job postings, interviews, skills tests, and employee eligibility verification.•Prepare reports as required including Master bid list, seniority list, demographic lists, and union reports.•Schedules interviews and testing for casework officers, support staff, and other candidates for employment.•Participates in all aspects of the onboarding process including e-verify, fingerprinting, urinalysis, and background screening. •Create and maintain employee personnel files.•Assists timekeeper in the administration of all employee benefits including FMLA, disability, and other leave requests.•Compiles and types letters relating to personnel matters at the direction of the supervisor.

United States

o Recruit, staff, and supervise the population of flex legal talent within the client service team o Track resource capacity and other edifying talent data in Kimble, a Professional Services Automation toolo Pull and analyze time-keeping data to determine benefit eligibility for contract employeeso Support a proactive, smooth, and positive onboarding experience for new hires while guiding hiring managers through the processo Own all personnel record keeping and data-tracking related to background checks, onboarding documentation, data changes, and performance information in Workdayo Support FTE recruitment efforts by supplementing sourcing, partnering with diverse organizations, and incorporating Knowable’s core values throughout the processo Collaborate across functions to help drive and develop internal initiatives, such as sponsorship/mentorship programs, performance management, internships, and more

Chicago, Illinois, United States

o Serve as point of contact for candidates throughout the interview/hiring processo Work alongside the Talent Acquisition team with interview coordination, hiring events, scheduling, and managing the general recruiter inboxo Source candidates through internal ATS, and job boards such as CareerBuilder, LinkedIn, Indeed, Handshake, etc.o Post job openings on internal and external recruitment websiteso Conduct pre-employment background and reference checks, when applicableo Prepare and keep records of new hire files in compliance with ComPsych practices and federal/state lawso Assist the HR team by preparing documents for onboardingo Manage requisitions, employee action forms, and the open & closed positions reporto Perform full-cycle recruiting including conducting phone screens and in-person interviews o Manage all aspects of the Talent Referral Programo Compose and review companywide communications Special ProjectsServes on the employee engagement committee to increase morale and reduce turnoverCoordinates office events and celebrationsDesigned and implemented the Candidate Experience Survey Designed and implemented a 45/90-day Quality of Hire survey

Chicago, Illinois, United States

o Administered FMLA, Workers’ Compensation, state and local leave policies o Composed and sent client-specific letterso Initiated and implemented adjustments to company policies o Reviewed and processed Medical Certifications, tracked attendance, answered emails and corresponded to FMLA Source employeeso Provided training and support for new and tenured employeeso Audited process denials and apply applicable adjustments on leave decisions

Chicago, Illinois, United States

o Developed cross-functional relationships with clients and caseworkers by acting as a liaison on client accountso Balanced the weekly payroll for an average of 60 clientso Designed a record tracker to effectively maintain confidential client information, including client expenses, financial records, and data profileso Coordinated the communications for staff meetings, including the development of materials and recording meeting minutes

o Delivered exceptional customer service to an average of 45 customers dailyo Identified and assessed customer needso Effectively resolved escalations by utilizing a customer-focused strategy for problem solvingo Appointed as a team lead to manage disputes and reach effective resolutions that resulted in increased productivity for the team

Huntsville, Alabama, United States

Huntsville, Alabama, United States

Master Of Business Administration (M.B.A.), Human Resource Management

Bachelor Of Science (Bs), Marketing