𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Generating profitable sales through new business growth, driving sales effectiveness and efficiency, and exceeding annual revenue goals by building and maintaining a pipeline of opportunities across qualifications and learning services. ➤ Developing strategies to ensure a constant increase in market share, maximizing opportunity and minimizing risk through in-depth market due diligence, and interpreting market information to capitalize on strengths, avoid weaknesses, ➤ Creating and managing relationships with potential customers at key stakeholder levels, demonstrating an in-depth understanding of customers learning and growth strategies, challenges, and internal policies and applying that to growth plans. ➤ Articulating the value of services in ways relevant to customers' needs, overcoming the competition and engaging management, delivering powerful sales presentations, and communicating in ways relevant to stakeholders and decision-makers.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Modeled a "Customer 1st" behavior and delivered excellent customer service, developed strategies to increase outreach and following, followed up on orders to get feedback, enhanced the service, and constantly elevated the quality of baked products. ➤ Maximized revenue potential by identifying upsells and evolving service models in line with market requirements, controlled expenses through proper ordering and care for supplies and equipment, and ensured adherence to food safety guidelines.➤ Planned and supervised the production, shipping, and hygiene check activities to the highest safety and sanitation standards and ordered and arranged for correct ingredients, supplies, and equipment. ➤ Managed the stock-taking process, developed, and implemented merchandising plans for new cash operations, organized all financial information, and planned and directed the day-to-day operations. ➤ Implemented effective promotional and seasonal displays, managed the orders, and controlled inventory to ensure adequate product quantity, quality, and freshness, and maintained inventory levels based on demand. 𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➜ Chosen to be hosted one of MBC's most-watched programs (Sabah Alkhair Ya Arab) to talk about the successful journey of Creamy Craving.➜ Shortlisted by Etisalat and listed and enrolled in their loyalty program for members to place orders through the "Etisalat Rewards Program".

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Provided impeccable customer service and acted as an ambassador of the brand, exceeded individual KPIs by ensuring the highest level of customer service and quality of sales, and assisted in merchandising and maintenance of the shops. ➤ Followed company policies and procedures, enhanced customer experience through a memorable customer journey, engaged clients, developed long-lasting relationships, and built customer loyalty through active client development. ➤ Prepared reports on stock and products sold, maintained visual merchandising guidelines, handled restocking and displays, held an active, accurate, and organized client book, contacted clients, and provided appropriate follow-up on all sales.