Rasha Tobia Email & Phone Number

Kirkland, WA, US

Greater Seattle Area

• Acted as production support and ensured products remained functioning at a high level, immediately resolved any bugs or issues with the code to maintain a quality customer experience and achieve business success
• Worked at every aspect of the development life cycle, from defining tickets to writing test cases to deployment
• Developed and maintained new software, web applications, and API’s while modifying and enhancing existing products using C#, JavaScript, SQL Server, MySQL, as well as other languages when required
• Managed two separate teams as Scrum Lead with both Kanban and Scrum methodology
• Served as Chair of the Architecture Review Board managing and facilitating meetings, addressing architecture changes within the company that required the board’s approval, and guided discussions and research into.
• As Communications Lead for Avalara’s LGBTQ+ Employee Resource Group handled event planning and contact with guests, communications between membership and leadership, and handled all written documentation and.

Kirkland, Washington

• Vastly improved productivity and user experience by creating new tools and expanding upon and reworking existing software to maximum efficiency using C#, JavaScript, SQL Server, and ASP.Net
• Transformed a new scrum team into a high functioning and self-managing workforce based on agile methodologies
• Acted as a point of contact between customers and the team, and guided the members of the team to learn how to manage their commitments while maximizing quality
• Increased scalability and decreased wasted developer time and effort by leveraging third party services and creating API’s to be used across multiple projects
• Served as a subject matter expert (SME) for Lowe’s Canada Fulfillment Portal

Designed work orders, stickers, advertisements, etc as requested. Managed database organization and undertook any technical problems that arose, such as network connectivity issues, database management, security, and hardware issues. Bookkeeping and managed office work.