Scheduling Executive
Current
Oct 2021 - Present
AeroLeads people directory · profile
Rashda Batool Email & Phone Number
Scheduling Executive
at
Modus RP
1 work email found
@shopdirect.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Scheduling Executive
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is Rashda Batool? Overview
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Quick answer
Rashda Batool is listed as Scheduling Executive at Modus RP, a company with 1 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at shopdirect.com and a matched LinkedIn profile for Rashda Batool.
Rashda Batool previously worked as Former - Senior Resource Planning Analyst at Seeking A New Homeworking Opportunity and Senior Resource Planning Analyst at Homeserve. Rashda Batool studied at Burnley College, Burnley Lancashire.
Company email context
Email format at Modus RP
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{first}.{last}@shopdirect.com
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AeroLeads found 1 current-domain work email signal for Rashda Batool. Compare company email patterns before reaching out.
Profile bio
About Rashda Batool
A multi-talented and self motivated individual with excellent organisational and interpersonal skill. Coherent and punctual in my work, always striving to achieve the best results. Willing to learn new skills and welcomes new opportunities and challenges.
Listed skills include Call Centers, Resource Management, Customer Experience, Workforce Management, and 22 others.
Current workplace
Rashda Batool's current company
Company context helps verify the profile and gives searchers a useful next step.
Modus Rp
9 roles
Rashda Batool work experience
A career timeline built from the work history available for this profile.
Former - Senior Resource Planning Analyst
Seeking A New Homeworking Opportunity
Jul 2017 - Nov 2021
Jan 2016 - Jul 2017
Workforce Specialist
Proactively manage the resource of all front line customer facing in Service Ops employees (including engineers) ensuring that there is sufficient resource to meet customer demand on a daily, weekly,monthly basis.Proactively and analytically identify trends and mitigate risk by providing the operation with viable solutions to potential staffing issues..
Sep 2013 - Jan 2016
Resource Planning Analyst
Serco (Shop Direct Contract)
Plan the Clients/Operational resource requirements and capacity needed for the operation at 12 week SLA and up to go live.Effectively manage the SLA to achieve the campaign deliverables at go live.Use Operational staffing information both real time and historically to plot trends to analyse performance against planning to ensure brands volume is completed..
Jul 2012 - Aug 2013
Resource Planning Analyst
Plan and deliver staff schedules 6 weeks or more in advance that best meet the customer call demand, company objectives, and colleague needs, using WFM toolsTo manage and action staff and management requests that affect the schedules within budgeted shrinkage levelsLiaise with Service Delivery management and operations team leaders and staff to resolve.
Jan 2006 - Jul 2012
Operations Analyst
Reality Group
Ensure real time delivery of the planned performance levels withinCustomer Care area. Provide analysis and commentary on the recent historical performance, enabling recovery actions to be taken in a rapid and effective manner.To operate the contact centre network in line with the planTo operate all clients and work types in line with the service levelsTo.
Feb 2002 - Jan 2006
Advisor Performance Module Administrator / Stand-In Analys
Reality Group
Working within the Resource Team to deliver Performance and Service LevelsMaintaining and updating the Admin Workstation with all changes associated with employees in designated area, including skills
Feb 2001 - Feb 2002
Customer Service Advisor
Reality Group
Understand the needs of the customer and provide solutions that fitAchieve set personal targets on a daily and weekly basisDeliver exceptional customer service in pro active mannerWork as part of a team within a fast paced, dynamic call centre environmentAdhere to call quality guidelines, compliance policies and regulations as set out by the FSA and.
Nov 2000 - Feb 2001
4 education records
Rashda Batool education
Education record
Burnley College, Burnley Lancashire
Education record
University Of Central Lancashire (Uclan)
Distinction
Burnley College
Education record
Walshaw High School
FAQ
Frequently asked questions about Rashda Batool
Quick answers generated from the profile data available on this page.
What company does Rashda Batool work for?
Rashda Batool works for Modus RP.
What is Rashda Batool's role at Modus RP?
Rashda Batool is listed as Scheduling Executive at Modus RP.
What is Rashda Batool's email address?
AeroLeads has found 1 work email signal at @shopdirect.com for Rashda Batool at Modus RP.
Where is Rashda Batool based?
Rashda Batool is based in United Kingdom, United Kingdom, United Kingdom while working with Modus RP.
What companies has Rashda Batool worked for?
Rashda Batool has worked for Modus Rp, Seeking A New Homeworking Opportunity, Homeserve, Serco (Shop Direct Contract), and Shop Direct Group.
How can I contact Rashda Batool?
You can use AeroLeads to view verified contact signals for Rashda Batool at Modus RP, including work email, phone, and LinkedIn data when available.
What schools did Rashda Batool attend?
Rashda Batool studied at Burnley College, Burnley Lancashire.
What skills is Rashda Batool known for?
Rashda Batool is listed with skills including Call Centers, Resource Management, Customer Experience, Workforce Management, Outsourcing, Stakeholder Management, Stakeholder Engagement, and Performance Improvement.
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