Rashed Al Shik Mubarak Email & Phone Number

Saudi Arabia

1. Conduct thorough audits of financial statements and accounting practices to ensure accuracy and compliance with regulatory standards. Evaluate the effectiveness of internal controls, identify areas of risk, and recommend improvements. 2. Examine and assess the efficiency and effectiveness of operational processes. Verify adherence to company policies.

Riyadh, Saudi Arabia

• Operations Management: Managed quality, performance, and branch operations across Saudi Arabia.
• After-Sales Services: Oversaw after-sales services, implementing improvements to enhance customer satisfaction.
• Staff Meetings: Conducted regular staff meetings to address issues and boost performance.
• System Development: Developed the internal system “Fresh Task” to streamline Ministry of Commerce reports, reducing delays by 50%.
• Customer Service Training: Trained and guided the customer service team, ensuring excellence from sales through after-sales support.
• Collaboration with Inditex: Participated in weekly meetings with Inditex franchise staff to resolve issues and track progress.

Dammam, Eastern, Saudi Arabia

• Order Process Quality Monitoring: Oversaw the quality of the entire customer ordering process, from initial order placement to final delivery.
• After-Sales Service Management: Supervised, evaluated, and enhanced the performance of after-sales services to ensure customer satisfaction.
• Error Detection and Improvement: Identified, addressed, and rectified issues to improve overall customer experience.
• Product Quality Control: Monitored and tested products multiple times to measure and enhance their quality, ensuring adherence to high standards.

Saudi Arabia

• Brand Creation and Management: Established and managed Deep.linee, a Saudi brand retailer specializing in fast fashion through social media platforms.
• Design: Designed all the clothing pieces for the brand, ensuring unique and trendy styles.
• Social Media and Website Design: Created and designed all posts for social media accounts and the brand’s website, maintaining a cohesive and attractive online presence.
• Online Marketing: Implemented innovative and effective online marketing strategies, resulting in increased customer base and sales.
• Quality Assurance: Ensured all products met the highest quality standards, maintaining brand reputation and customer satisfaction.

Al Hufūf, Eastern, Saudi Arabia

• Founding and Supervision: Established and oversaw all aspects of the cafe, including interior decorations, coffee quality, and overall brand presentation.
• Quality Control and Marketing: Maintained high standards in product quality and executed effective marketing strategies to attract and retain customers.
• Market Analysis: Stayed informed about industry trends and market changes to ensure the cafe remained competitive and relevant.
• Staff Management: Recruited, trained, and developed a team of staff members, fostering a productive and positive work environment.
• Operational Oversight: Supervised daily operations, ensuring efficient work structuring and smooth workflow.
• Customer Needs Analysis: Conducted regular analysis of customer feedback and needs to tailor services and products to meet and exceed customer expectations.