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Clackamas, Oregon

Team lead, primarily focused on cybersecurity and disaster recovery. Devoted attention to innovative methods to balance cybersecurity and resource availability, disaster recovery, redundancy, and improving productivity. Project management of large upgrades and replacement of WI-FI access points, network equipment, workstation, servers, virtual environment. Furthermore, research and develop strategies to enhance automation processes for daily work using technology such as AirWatch, Microsoft GPO, and various remote assistance tools.

Clackamas, Oregon

Heavily focused on upper and midlevel projects and tasks with VMWare virtual environment, creating and designing networks in a complete Cisco network infrastructure for newly constructed fire stations and merging fire districts. Work closely with software/hardware vendors, surrounding fire agencies, and 911 dispatch centers to troubleshoot software applications, connections and create network links for network support.

Clackamas, Oregon

Support early stages of Cisco VoIP, Cisco CallManager, and Cisco Unity. Migrating from NT domain to a full Active Directory Domain. Implementing and rolling out various Windows operating systems such as Windows 2000, Windows XP in a large WAN environment. Migration and supporting various versions of Microsoft Exchange servers and BlackBerry Enterprise Server (BES). Managing and deploying DNS, DHCP, FTP, and Group Policy Objects to perform various unattended administrative tasks. Application support for ADP, Microsoft Office, and various firefighter and first responder industry software such as FireRMS, Telestaff, and several mapping solutions for call information inside fire response vehicles.

Entry level contractor at Clackamas Fire District #1. Duties include but not limited to installing and supporting multiple versions of Windows operating systems such as Windows 9x, NT Workstation, NT Server, and several applications. Installing and terminating Ethernet cables in office spaces. Relocating analog telephone lines at the punch down block and other various low voltage tasks prior to Cisco VoIP migration.

Provide millions of customers across the United States with technical support in a large call center environment assisting with troubleshooting and establishing a dial-up connection in the early stages of the Internet. Additionally, several Internet browsers and E-mail clients were supported and configured for home and corporate customers.

Master Of Science - Ms, Information Assurance And Cybersecurity, 4.0

Bachelor Of Science, Information Technology, 4.0

Associate’S Degree