Rasheda Brown work email
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Rasheda Brown personal email
Experienced professional with experience in customer service, project management, vendor relations, sales and account management. Worked in various industries such as biotechnology firms, food analytical labs, beverage co-manufacturer and elevator parts manufacturer. In these employment opportunities, found ways to develop and use skills in customer skills, organization, data entry, event and meeting planning, project management, utilization of various computer systems such as Salesforce, Visual, Microsoft office suite and many others.
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Sales ManagerAlpha BiosciencesNottingham, Md, Us
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Territory Account ManagerFlexxray Foreign Material Inspection Services Mar 2024 - Aug 2024United StatesMaintained existing major house accounts with revenue over 1 million dollars, managed customers inspection projects, met and achieved sales metric goals over 80%, produced sales pipeline with sales between 800k and 1 Million dollars minimum, developed client relationships through emails, phone and TEAMs. -
Customer Service SpecialistElsco (Elevator Safety Company), Inc. Aug 2022 - Mar 2024Owings Mills, Maryland, United States- Manage customer accounts- Process orders, quotes and RMAs- Answer technical questions regarding products and accessories -
Project CoordinatorWildpack Beverages Aug 2021 - Apr 2022Baltimore, Maryland, United StatesManaged projects for up to 6 clients which includes coordination of supplies for productionPlanned pre-production meetings which reduced or eliminated production delays by 80%Maintained project schedules by monitoring project progress utilizing organization skills and being detail oriented -
Customer Relations SpecialistMicrobac Laboratories, Inc. Apr 2019 - Aug 2021BaltimoreWorked with over 20 food clients per day answering questions, scheduling pickups and shipping supplies/samples.Managed over 100 food accounts and reduced attritions by increasing customer communication and providing exceptional customer service.Served as technical support and trainer for Customer portal -
Account ManagerMicrobac Laboratories, Inc. Apr 2019 - Feb 2020Baltimore, Maryland AreaProvided food industry knowledge of microbiological, environmental and chemical testing services to over 200 clients I servedTrained customers on importance having a good HACCP and environmental monitoring programs by providing training materials, client visits and technical meetingsBuilt and maintained customer relationships with over 200 customers reducing attrition by 90%Bid on RFQs and wrote quotations for future projects with 80% success for new business
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Commercial Sales SpecialistTetracore, Inc. Oct 2016 - Apr 2019Provide technical assistance to customers regarding test kits and reagents. Build customer base through various trade shows. Work directly with the lab to ensure customer products are released in a timely manner.
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Commercial Sales SpecialistTetracore Inc Oct 2016 - Apr 2019Assist clients with product information, quotes, shipping details etc. Build customer base by attending trade shows. Process and invoice sales orders. Work directly with production to ensure product is shipped timely. Provide follow up information to customers regarding back orders. -
Dedicated Customer Service RepresentativeMérieux Nutrisciences - North America Oct 2012 - Nov 2016Chicago, IlI was on the pilot program for the new customer care model currently being implemented at Silliker. On this team, a dedicated customer care representative is paired with a sales representative. Together they managed all customers aligned with the sales representative. I was able to get to know my clients, developed relationships while learning their needs and their products. I managed the account set up, answered any questions, entered results, set up client meetings, informed client of any delays. For any issues, I worked on corrective actions with myself and any departments that may have been involved.
Rasheda Brown Skills
Rasheda Brown Education Details
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Biotechnology -
Biotechnology -
Biotechnology -
Biotechnology
Frequently Asked Questions about Rasheda Brown
What company does Rasheda Brown work for?
Rasheda Brown works for Alpha Biosciences
What is Rasheda Brown's role at the current company?
Rasheda Brown's current role is Sales Manager.
What is Rasheda Brown's email address?
Rasheda Brown's email address is ra****@****bac.com
What schools did Rasheda Brown attend?
Rasheda Brown attended University Of Maryland Global Campus, Stevenson University, Villa Julie College, Stevenson University.
What skills is Rasheda Brown known for?
Rasheda Brown has skills like Microbiology, Food Science, Customer Service, Laboratory, Biotechnology, Life Sciences, Gmp, Pcr, Sop, Microsoft Office, Powerpoint, Microsoft Excel.
Who are Rasheda Brown's colleagues?
Rasheda Brown's colleagues are George Santos, Shawn Benjamin, David Seiler, Naomi Atkins, Earl Taft, Alex Ortiz, Herbert Hopkins.
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