Receptionist/Customer Service/Guest Advocate/Residential Counselor
Various Staffing Agencies
Greater Boston Area
Served as the face of the company, maintained a pleasant countenance and demeanor, Greeted clients and visitors professionally, Answered the telephone and transferred calls to the proper personnel, Contact patients to verify and update demographic information in computer data entry system, Filed, photocopied and sorted mail, computer data entry, Tended to clients with developmental and physiological disabilities, Complete nightly room checks, cleaned and got rooms ready for new residents, Prepared their meals, Remind them of daily tasks that are to be completed, Monitor their behaviors and wrote progress reports and treatment plans,Transported them to their programs as needed