Rasheed Ali Khan Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• A responsible role for leading a team to grow the business across UAE and Oman for Educational Division and with a projection of five-year plan for Saudi Arabia, Qatar and Kuwait with a turnover of Dhs 15 Million plus.
• Managed motivated, lead and trained a team to deliver high level of customer service, sales and support to schools across the United Arab Emirates and Oman.
• Maintained P&L for the Education Division with competitive sales & stock analysis by negotiating better discounts, deals with publishers and submitting competitive quotes to school’s libraries, institutes and Ministry.
• Sought out information about competitor activity, pricing, tactics ad shared with team for maximizing profitability for sales.

Dubai, United Arab Emirates

• A responsible role for implementing and executing ERP installation project for the chain of stores, while being cost-effective. This also required foreseeing the associated risk that goes along with the project and.
• Successfully Planned, budgeted and executed Microsoft Dynamics Navision ERP project (valued at $ 310,000) within budget, timelines and scope for 12 stores and 35 pos.
• Developed, designed, customised and Implemented Purchase, Retail, Wholesale, Warehouse, MERC, HR and Manufacturing module as per book industry specifications.
• Trained and motivated staff in CRP sessions for effective and efficient use of Dynamics Navision.
• Proposed an Integrated EFT system in the Tills with Network International payment provider.
• Planned, budgeted and proposed E-Shop module with Navision for e-books & Physical books.

• Role involved Identifying areas for introduction of new software/technology to improve business performance related to an integrated business solution.
• Designed, tested and implemented Booksolve ERP for inventory management for 2 warehouse, 8 stores and 30 Pos.
• Analyzed all data to communicate clearly to Management for existing patterns and trends and suggestions for the enhancement of Booksolve ERP and shared data.
• Provided regularly weekly analytical report for the Management concerning IT system, Training, Call Centre, HR software, Logistics and ERP
• Provided regularly weekly financial category management report and customer order status report.
• Researched and developed a complete integrated IT and Logistics solution for the company using existing software to optimize transport and logistics efficiencies across the company.

Dubai, United Arab Emirates

• Role involved Identifying areas for introduction of new software/technology to improve business performance related to an integrated business solution.
• Designed, tested and implemented Booksolve ERP for inventory management for 2 warehouse, 8 stores and 30 Pos.
• Analyzed all data to communicate clearly to Management for existing patters and trends and suggestions for the enhancement of Booksolve ERP and shared data.
• Provided regularly weekly analytical report for the Management concerning IT system, Training, Call Centre, HR software, Logistics and ERP
• Provided regularly weekly financial category management report and customer order status report.
• Researched and developed a complete integrated IT and Logistics solution for the company using existing software to optimize transport and logistics efficiencies across the company.

Dubai, United Arab Emirates

• Having overall accountability for growing the sales and profitability throughout the Magrudys chain of stores. Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent.
• Managed, Supervised, Hired, Motivated, Trained, Rewarded and Developed a discipline workforce of around 130 in both Six Retail outlets and Two Warehouse.
• Planned and implemented In-Store merchandising, layout and customer traffic flow so as to maximize sales, enhance customer satisfaction and shop appearance.
• Managed costs and overheads and all factors affecting the profitable performance of the retail outlets.
• Liaised with Shop Managers, Ware House Manager’s, Specialist Books Sellers, Visual Merchandiser, Buyers, Booksolve Team UK to enhance effective communication amongst them and ensured optimum stock levels and sales.
• Managed, Maintained and reported all merchandise and non-merchandise stock, ensuring and Annual Stock Take with the Finance Department.

• Responsible for overseeing the day to day running of a large retail store and staff. Leading a team to deliver exceptional customer service. Ensuring the store is operational at all times and that the range of products.
• Driving and maximising the sales and profitability of the store to achieve growth.
• Monitoring and review staff and store performance on a regular basis.
• Organising, preparing and arranging promotional materials and displays.
• Maximising sales through effective merchandising, team performance and excellent customer service.
• Recruiting, training, supervising and appraising staff.

Master Of Business Administration (M.B.A.), Retail Operations & Project Management

Bsc Computers, Maths,Physics And Computer Science

Ssc