Rashed Enam Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Halifax

Play a key role in advising customers of high level financial solutions from a range of available investment and credit banking solutions.By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships.Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team members or partners while… Show more Play a key role in advising customers of high level financial solutions from a range of available investment and credit banking solutions.By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships.Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy. Show less

Halifax, Nova Scotia, Canada

Acting as a day-to-day banking expert – engaging clients to day-to-day advice needs, opening deposit and credit accounts, guiding clients for appropriate solutions, owning the branch lobby and updating on the digital banking tools (ways to bank).Supporting the Financial Advisors of the branch, OneTD partners (TD Wealth, Small Business and Commercial Banking) daily and providing them with quality referrals for follow up.

Halifax, Nova Scotia, Canada

Acting as a primary administrator in the branch to perform a range of customer service transactions such as deposits, withdrawals and bill payments accurately and efficiently.Administering day-to-day branch activities, including providing advice on banking solutions to existing or prospective TD customers within operating policies and procedures.Leading the Customer Experience Associates and promoting team effectiveness as well as participating in personal performance… Show more Acting as a primary administrator in the branch to perform a range of customer service transactions such as deposits, withdrawals and bill payments accurately and efficiently.Administering day-to-day branch activities, including providing advice on banking solutions to existing or prospective TD customers within operating policies and procedures.Leading the Customer Experience Associates and promoting team effectiveness as well as participating in personal performance development to accomplish team objectives Show less

Halifax, Nova Scotia, Canada

Completed financial and non-financial transactions including wire transfers, bill payments with due diligence and in compliance with the best practices.Collaborated with One TD partners and generated over $300K in small business loans, business Visas, Wire payment services and merchant solutions.Performed branch opening and closing procedures, organized cash to reduce accounting errors and risks.

Halifax, Canada Area

• Responding all customer inquiries including but not limited to billing, sales promotion and customer changes on their accounts. • Highlighting and recommending solutions on products and features to support customer requirements at every interaction.• Handling all new and existing inquiries related to products and services of Eastlink.• Meeting metrics developed by the Customer Care Department and exhibiting strong ethics for sales.• Researching and resolving customer inquiries… Show more • Responding all customer inquiries including but not limited to billing, sales promotion and customer changes on their accounts. • Highlighting and recommending solutions on products and features to support customer requirements at every interaction.• Handling all new and existing inquiries related to products and services of Eastlink.• Meeting metrics developed by the Customer Care Department and exhibiting strong ethics for sales.• Researching and resolving customer inquiries following documented process and accurately relating them in call history and detailed notes of file with the CSG and MIND systems. Show less

Dhaka

• Maintained portfolios of corporate and small business adhering to the Bank Policies and regulatory requirements. • Prepared credit proposal after analyzing the financial statements and business performance of the clients. Conducted detailed industry analysis to evaluate the viability of projects.• Fostered solid relationships with clients and developed a positive working rapport. Fueled new business development by effectively cross-selling all bank products.• Initiated the… Show more • Maintained portfolios of corporate and small business adhering to the Bank Policies and regulatory requirements. • Prepared credit proposal after analyzing the financial statements and business performance of the clients. Conducted detailed industry analysis to evaluate the viability of projects.• Fostered solid relationships with clients and developed a positive working rapport. Fueled new business development by effectively cross-selling all bank products.• Initiated the preparation of legal documents and completion of documentation formalities by following Know Your Customer (KYC) forms, bank policies and regulatory requirements.• Acted as a liaison among different departments of the branch to ensure completion of genuine transactions and reporting suspicious transactions as per regulatory requirement. Show less

195, Motijheel C/A

• Provided customer service through opening of demand and term accounts on a daily basis.• Answered inbound calls regarding the opening, operation and closing of bank accounts. • Prepared daily, monthly, and quarterly reports after assessing financial data for internal and external use.• Updated customer information to the core banking software to ensure efficiency while maintaining accuracy. • Completed documentation of individual accounts and safekeeping of files and relevant… Show more • Provided customer service through opening of demand and term accounts on a daily basis.• Answered inbound calls regarding the opening, operation and closing of bank accounts. • Prepared daily, monthly, and quarterly reports after assessing financial data for internal and external use.• Updated customer information to the core banking software to ensure efficiency while maintaining accuracy. • Completed documentation of individual accounts and safekeeping of files and relevant documents. Show less

Dhaka

• Performed data entry for RDL’s marketing team – updating sales figures of individual products.• Worked as an ad-hoc intern in RDL’s Human Resources Team to update the database of employees.

Master Of Business Administration (Mba), Marketing

Activities and Societies: Dhaka University Marketing Club, Dhaka University Career Club

Bachelor Of Business Administration (Bba), Marketing/Marketing Management

Activities and Societies: Dhaka University Marketing Club, Participated at Nestle Blue Tie Challenge, Foster School of Business GSEC.

Accredited Mortgage Professional Of Canada (Ampc), Mortgage Professional Designation

Working towards getting the Accredited Mortgage Professional of Canada (AMPC) designation.