Rasheed Abari Email & Phone Number

Lagos, Nigeria

Managing over 35 resources in MS Project across 3 Vendors (ZTE, Nokia, and Huawei). Ensuring good network performance, Network Optimization strategic planning and implementation, Change Management processes, capacity planning, Project Management, and customer experience management.Lead, manage and develop RF resources through clear direction and performance management to ensure individual performance is aligned with goals and objectives.• Establish engineering procedures and the daily handling of Sites Configuration Management, Performance & Capacity Management and Network Administration.• Coordinate resources and third parties/vendors for the flawless execution of projects, measuring project performance using appropriate systems, tools and techniques.• Monitor and manage the RF network optimization activities. This involves providing direction and approving vendor plans to ensure the growth of the network system both in capacity and geographical coverage.• Achieve & maintain the Radio Network Performance per the contracted KPIs (Accessibility, retainability, Mobility &Service Integrity).• Proposes indicators for the continuous analysis and follow-up of radio voice and data quality of service, generates proper alarms• Proposes preventive and corrective actions to provide acceptable QoS for voice and data services.• Coordinate and supervise the Managed-service project team to ensure maximum performance, by providing purpose, direction, and motivation.• Achieve & maintain the Radio Network Performance as per the contracted KPIs (Accessibility, retainability, Mobility & Service Integrity)• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan.• High-level reporting to the Top Management highlighting achievements, plans and challenges impacting the Network.

Nigeria

• To engage customer in various brainstorming sessions in order to understand customer needs and propose solutions and monitor the mode of implementation of the solutions.• Assessing the network infrastructure through a holistic audit to examine what is currently in place and working to recommend solutions to improve it.• Soft and Hardware capacity study expansion as a result of high utilization of network resources• Performing network expansion justification studies and recommendations to improve the highly utilize cells. • Engagement with other department teams to plan and supervise common activities and develop synergies to manage the implementation of the activities.• Design and develop a future-ready integrated solution that assist customers in managing major business processes in their overall enterprise structure.• Conduct a study to provide soft parameter changes, new features development for the overall KPI improvement.• Internal and external Interference analysis with frequency Scanner (Site Master), KPI definition and analysis, QoS assurance to improve SLA and customer experience.• Review design standards, quality control and test procedures to ensure the deliverables meet established design and performance goals.• Validates third party components comply with established core system architecture. Develop and design specifications for integration, products and technologies

Lagos

Regional Team Lead: Supervised and Managed a team of 21 engineers, providing technical support for the customer while demonstrating the highest form of customer service delivery. Created strategic network improvement goals for individual engineers to improve customers’ experience and generate more profits for the company.• Communicate proactively with all involved personnel to encourage, identify problems, create solutions, and implement efficiency improvements• Day to Day activity on Monitoring and optimization of Major KPI’s related to improving network Accessibility.• Ensuring services are delivered diligently and efficiently, providing a timely update and ensuring revenues are accounted for promptly.• Responsible for the implementation of New network features to address different network issues. • Coordinating team of engineers to carry out test activities such as VVIP complaint test, VVIP route optimization and coverage assessment test.• Managing the overall service delivery defined by SLA by liaising with involved parties or resources from other departments to ensure prompt service delivery.• Coordinating and Leading team members, providing support and direction as well as mentoring young engineers.• Testing, analyzing and diagnosis of network-related issues to isolate root cause and consequentlyresolve through soft/hard optimization actions.• Supervising the monitoring of network KPI performance and resources after major operations/ implementations.• Supervising the collection of live network data such as MR, PCHR, Performance data and configuration data for analysis of RRC, CS/PS RAB and Call Drop using GENEX Cloud and Genex OMStar.

Lagos, Nigeria

Team Lead/Operations Co-Ordinator: Supervised 25 field engineers to collect live network data through Benchmark Drive Test across Nigeria. Responsible for leading the operation and approach to data collection.• Lead and Coordinate DT teams, Analyze and prepare a detailed benchmark Drive test report using TEMS, Actix etc.• Analyze and prepare the drive-test log-files to generate an interim report, Final report, Coverage analyses report and Business intelligence report.• Ensuring Drive Test engineers are up to date with methodologies and the latest technologies through constant skill transfer.• Carry out drill-down analyses to discover network issues affecting subscribers in Nigeria.• Coordinating the compilation of the benchmark DT deliverables such as log files, interim and final reports, KPI reports on a city and Local government level.• Proactively manage the contract/project delivery to completion and ensure customer acceptance.• Working closely with other departments to identify and develop an innovative method of service delivery to the customer.

Lagos, Nigeria

Huawei Technologies Limited (Contract) RF Engineer | Lagos, Nigeria (Sept 2012 – Jan 2016)Involved in 2G/3G networks in various rollout projectsPROJECTS:Huawei-MTN Nigeria MS Project: Planning, Tuning and Optimization Managed Service project for MTN Nigeria, South-West Region.GLO phase 4 modernization and expansion: Monitoring of swapped sites performance to maintain agreed KPIs with the customer and Benchmark report to show Pre and Post performance of the swapped sites and planning of new sites (Preliminary Network design) and Coverage prediction.EMTS Nigeria phase 4 modernizations and expansion: Managing customer complaint escalations, conducting an indoor and outdoor assessment to detect the likely cause of the escalation and analyzing drive test logs of problematic areas by consequently resolving the RF related issues via physical optimization.MTN Project (FY13 Sites: Planning of 1000 New Sites: Planning of new sites for both coverage and capacity, assessing and acceptance of suitable candidates for the proposed new sites, Submission of selected candidates to the customer (MTN Nigeria) for final approval

Master'S Degree, Masters In Information Management, Merit

Acquired strategic leadership and technical skills necessary to establish organizational goals, unlock workplace efficiencies and drive.

Bachelor'S Degree, Electronics And Computer Engineering