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Rasheed Basadien Email & Phone Number

Network Operations Center Engineer at Internet Solutions at Internet Solutions
Location: City of Cape Town, Western Cape, South Africa 2 work roles 2 schools
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Current company
Internet Solutions
Role
Network Operations Center Engineer at Internet Solutions
Location
City of Cape Town, Western Cape, South Africa
Company size
1485 employees

Who is Rasheed Basadien? Overview

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Quick answer

Rasheed Basadien is listed as Network Operations Center Engineer at Internet Solutions at Internet Solutions, a with 1485 employees, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Rasheed Basadien.

Rasheed Basadien previously worked as Network Operations Center Engineer at Internet Solutions and IT Service Desk Agent at Internet Solutions. Rasheed Basadien studied at Strandfontein Secondary School.

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Email format at Internet Solutions

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Internet Solutions

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Profile bio

About Rasheed Basadien

Rasheed Basadien is a Network Operations Center Engineer at Internet Solutions at Internet Solutions.

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Rasheed Basadien's current company

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Internet Solutions
Internet Solutions
Network Operations Center Engineer at Internet Solutions
johannesburg, gauteng, south africa
Website
is.co.za
Employees
1485
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2 roles

Rasheed Basadien work experience

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Network Operations Center Engineer

Current
Internet Solutions

Cape Town Area, South Africa

Feb 2019 - Present

It Service Desk Agent

Internet Solutions

Cape Town Area, South Africa

-Analyzing and resolving faults, ranging from a major system crash to a forgotten password.-Telephonically and remotely assist Media24, MWEB and Naspers International employees with quality service regarding various IT and computer related queries/issues-Log calls/incidents on Remedy and ServiceNow and ensure that relevant incidents are resolved and are assigned to the appropriate group or team- Managing email, anti-spam and virus protection of machines on the network Analyze system logs, and take the necessary action.- Providing training and technical support for users with varying levels of IT knowledge and competence.-Liaising/working closely with other departments/organizations and collaborating with other IT staff- Initiating hierarchical escalation process as per the incident management process, including senior authorities and asking for their support if the need arises- Inform customer about the escalation performance metrics, reviewing the root cause of escalation for improving the escalation procedures, and maintaining compliance with the corporate and regional escalation policies

May 2012 - Jan 2019
Team & coworkers

Colleagues at Internet Solutions

Other employees you can reach at is.co.za. View company contacts for 1485 employees →

ML Mohammed Lassed Bouaguel Mohammed Lassed Bouaguel Colleague at Internet SolutionsTunis, Tunisia View → RM Robert Milam Robert Milam Colleague at Internet SolutionsHampshire, Illinois, United States View → JP Joao Pedefeijao Joao Pedefeijao Colleague at Internet SolutionsBrazil View → LP Lusanda Plaatjie Lusanda Plaatjie Colleague at Internet SolutionsCity Of Johannesburg, Gauteng, South Africa View → HL Helga Lasten Helga Lasten Colleague at Internet SolutionsTallinn, Harjumaa, Estonia View → DD Dion Diamond Dion Diamond Colleague at Internet SolutionsCity Of Johannesburg, Gauteng, South Africa View → MN Muigai Njoroge Muigai Njoroge Colleague at Internet SolutionsKenya View → RR Rasheed Raji Rasheed Raji Colleague at Internet SolutionsLagos, Lagos State, Nigeria View → RD Rui Da Silva Sousa Rui Da Silva Sousa Colleague at Internet SolutionsCenturion, Gauteng, South Africa View → MP Mmatshepo Peloeahae Mmatshepo Peloeahae Colleague at Internet SolutionsSouth Africa View →
2 education records

Rasheed Basadien education

Education record

Strandfontein Secondary School
FAQ

Frequently asked questions about Rasheed Basadien

Quick answers generated from the profile data available on this page.

What company does Rasheed Basadien work for?

Rasheed Basadien works for Internet Solutions.

What is Rasheed Basadien's role at Internet Solutions?

Rasheed Basadien is listed as Network Operations Center Engineer at Internet Solutions at Internet Solutions.

Where is Rasheed Basadien based?

Rasheed Basadien is based in City of Cape Town, Western Cape, South Africa while working with Internet Solutions.

What companies has Rasheed Basadien worked for?

Rasheed Basadien has worked for Internet Solutions.

Who are Rasheed Basadien's colleagues at Internet Solutions?

Rasheed Basadien's colleagues at Internet Solutions include Mohammed Lassed Bouaguel, Robert Milam, Joao Pedefeijao, Lusanda Plaatjie, and Helga Lasten.

How can I contact Rasheed Basadien?

You can use AeroLeads to view verified contact signals for Rasheed Basadien at Internet Solutions, including work email, phone, and LinkedIn data when available.

What schools did Rasheed Basadien attend?

Rasheed Basadien studied at Strandfontein Secondary School.

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