Rasheed Brown Email & Phone Number

Valley Stream, Ny, Us

Performed post-production work, including assembling raw material, editing sound and providing finalproduct within time and budget constraints.Edited all photos and videos using programs such as Photoshop, Lightroom, Premiere, After Effects,Audition, and Bridge.Maintained editing, processing, retouching, color correcting, and archiving of all files in an organizedmannerSelect and adjust composition, subjects, equipment, lighting, and post processing to achieve desired effects.

Worked independently or as part of a team to create pictures and sound which accurately represent the news.Collaborated with reporters, writers, producers, directors, truck operators, and chopper to create video that tells a story.Quickly take raw footage of breaking news and create high quality videos with a quick turnaround time.Collaborate on crafting the narrative of long and occasionally short form documentary stories.

Collaborated with team members and talent to produce, shoot, and edit music videos.Created images and videos for talent that promoted engagement and increased following on social media.Actively pitched new and creative ideas during team meetings.Regularly held casting calls to scout for models, dancers, singers, and other artists for various projects.

Configured Citrix Receiver on Windows PCs and managed user sessions via Citrix Studio.Created/modified user account, security groups, and distribution list to protect company information.Provided support and maintenance of Microsoft Office Exchange 2013, Microsoft Office 365 Outlook, andZix Email EncryptionProvide telephone and in-person support to over 200 end users, troubleshooting, diagnosing, resolving, and documenting hardware, software, and network related technical issues.

New York, New York

-Provide telephone and in-person support to multiple end users, troubleshooting, diagnosing, resolving, and documenting hardware, software, and network related technical issues.-Maintained Group Policy and User Management using Active Directory.-Conducted online research, and diagnostic activities to investigate and resolve problems with hardware and software.-Created system technical documentation for knowledge sharing

- Worked with SQL Server Management Studio to create, delete, modify databases- Installed and troubleshooted Clever Devices software on to customer servers- Configured VPN’s and remotely accessed customer servers• Worked in ticket based environment using JIRA

Valley Stream

• Maintain store presentation by following merchandise flow and presentation standards processes.• Determine and demonstrate understanding of customer’s needs• Respond and resolve customer requests concerns• Provide an inviting environment for the customers by maintaining a neat and clean area• Adhere to all company policies procedures & safety standards• Stay up to date on new technology and products so i can stay informed and inform customers• Experience or ability to learn maintenance functions / Hardware repairs• A passion for technology and good general knowledge of computer and tech products and services• Advanced knowledge of Hardware• Knowledge or ability to learn Windows Operating System (installation and configuration)• Knowledge of Mobile Operators Services (installation and configuration)

• Documented instances of desktop equipment or component failure, repair, installation, and removal• Collaborate with IT staff to research hardware or software solutions to meet the needs of the users• Utilized Microsoft Deployment to configure new laptops

Valley Stream, New York

• Provides front end and departmental asset protection support to reduce incidents of fraud, theft and shrink exposure. • Respond to all incident of EAS alarm activation; verification of purchase receipts against merchandise when EAS is activated; ensure merchandise is deactivated for guests; educate cashiers on proper deactivation procedures. • Provide guest service to guests displaying suspicious behavior, such as Alert Signals. • Ensure safety hazards are identified and corrected throughout the day; work with store team members to increase safety awareness; ensure the safety of guests and team members at store closing. • Ensure that the store is properly secured, including a review of emergency exits, dock doors, trash compactors, etc. • Proactively acknowledged, greeted and assisted customers in the store • Offered customers with exemplary and timely service • Provided accurate product information • Served multiple customers, discovered their needs, and made recommendations to generate sales • Recommended alternative purchase choices • Enhanced product knowledge utilizing limited resources • Maintained working knowledge of store’s policies and procedures • Organized and cleaned store during downtime • Communicate to coworkers and supervisors through standard telephone and wireless audio systems • Assisted supervisors to identify and resolve issues in the store

Bachelor Of Technology - Btech, Computer Information Systems

High School Diploma, Cisco Networking

Activities and Societies: Track Team, Skills USACompleted Career and Technical Education Requirements For the Technical Endorsement.