Rasheed Khan."Rk". Email & Phone Number

New York, Ny, Us

New Jersey, United States

Greater New York City Area

Spearheading as the main point of contact between client and vendor organization and managing productive business relationship with client throughout the project duration.Dexterously involved in solution preparation/proposal for integrated area of systems based on customers’ requirements and giving presentations to both business & IT audiences.Engaging COE (Centre of Excellence) team for demonstrating capabilities by prototyping and sharing high level architecture.Interacting with cross functional team leaders to identify new opportunities and executing plans to effectively farm account against target net new revenue.Engaging key decision makers from customer side through high level discussions, giving comprehensive service presentations and negotiating for finalization of scope of work, pricing, timelines, SLAs etc.Ensuring high quality service delivery by the vendor as per agreed schedule, quality, scope and budget while maintaining strict adherence to contract terms between client and vendor.Synergizing existing capabilities towards introduction of new business and managing existing client relationship.Managing financial aspects of contract − billing for services, following-up on payments etc.Acting as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict.

Greater Atlanta Area

Monitored and reviewed all program economics − program time & costs, projected operational costs, staffing requirements, program resources, and program risk.Identified and resolved strategic problems at the earliest opportunity and implemented cost-effective solutions in line with the change control process.Developed and led multi-skilled team to ensure the delivery of services to meet account performance objectives and customers’ expectations.Ensured achievement of business benefits within the terms of business case to justify the program funding as well as the ongoing operational funding.Initiated Customer Satisfaction Surveys and captured feedback to identify customer perspective and organization’s weak areas to address as a solutions partner.

Greater St. Louis Area

Hyderabad Area, India

Hyderabad Area, India

B.Com - Mba, Financial Management

B.COM,MBA.

Education record

Education record