Rasheed O' Bryant Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

•Identify the needs and come up with solutions for states in need of Federal Assistance•Coordinate and prepare Mission Assignments, and amendments, in the Enterprise Coordination and Approval Processing System •Create, maintain, and audit an efficient Mission Assignment record keeping system on the incident•Meet with supervisor to keep them informed regarding progress, status, and changes•Discuss status of mission assignments, be able to define Mission Assignment statuses and approval updates.

Charlotte, North Carolina Area

•Field incoming calls from potential residential and commercial customers and determine if a contract can be initiated and finalized over the phone or if the party requires an onsite appointment from a Residential or Small Business Security Consultant •Perform data entry of required customer information into company CRM system in order to create and maintain an ongoing sales database •Lead potential customers through sales cycle efficiently and effectively in order to convert the vast majority of opportunities, both inbound and outbound, into sales or confirmed appointments •Pursue customers via outbound calls within the Carolinas and Georgia to further develop customer base

Fort Mill, South Carolina

• Drive profit through both inbound and permission-based outbound calls by utilizing persuasive sales techniques • Consistently perform on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements • Increase customer profitability by utilizing cross-selling and upselling techniques • Ensure a positive customer experience by educating customers on the features and benefits of the product, responding to questions and overcoming objections, and accurately updating our contact management system

Charlotte, North Carolina Area

• Currently enrolled in the Sales Academy with the aim of becoming an inside sales professional.• Serve in an advisory capacity, providing real time feedback and suggestions to improve and iterate upon the Road to Hire experience. • Participate in professional development modules, including public speaking, giving and receiving feedback, project management, and community involvement.

Charlotte, North Carolina Area

*Performed manager duties on an as needed basis, closing, opening and sending out end of day reporting. *Provided training and development to new team members, including technology and process training. *Efficiently managed high volume of customer orders while maintaining exemplary customer service.*Ensured safety and compliance standards by performing pre-trial examinations of delivery vehicles. *Performed administrative duties, such as documentation and reporting on pick-ups, deliveries, mileage, and any issues that may have occurred as well as distribution of company materials.

Charlotte, North Carolina Area

*Provided Excellent customer service and greet all customers with a smile and a genuine interest.*Performed manager duties on an as needed basis, closing, opening and sending out end of day reporting. *Provided training and development to new team members, including technology and process training. *Drove profitability by up-selling menu board items, assemble orders and received payment.