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Rasheed Ogunleye is listed as Customer Service Agent at Jumia Nigeria at ORDA, based in Lagos Mainland, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Rasheed Ogunleye.
Rasheed Ogunleye previously worked as Sales Representative at Orda and Customer Service Representative at Jumia Nigeria. Rasheed Ogunleye holds Bsc Ed, Biology, General from Ekiti State University.
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As an experienced Customer Support and Sales Consultant, I bring a track record of delivering outstanding customer service and driving sales growth across various industries. My expertise lies in understanding customer needs and crafting solutions that not only resolve issues but also enhance customer satisfaction and loyalty. With a strong foundation in communication, problem-solving, and strategic sales techniques, I have consistently exceeded performance metrics and contributed to the success of my teams.My approach blends empathy with efficiency, ensuring that each interaction adds value for the customer and the company. I thrive in dynamic environments, adapting quickly to new challenges and continuously seeking ways to improve processes and outcomes. Through my career, I have developed a deep understanding of customer behaviors and market dynamics, which allows me to anticipate needs and tailor my strategies accordingly.I am passionate about leveraging my skills to foster positive relationships and drive business success, always with the customer's best interests at heart. As I continue to evolve in my career, I am eager to connect with like-minded professionals and explore opportunities to bring about meaningful improvements in customer engagement and sales performance.
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Lagos State, Nigeria
Actively promoted a specialized POS system to food vendors, highlighting features that streamline their sales processes and inventory management, leading to enhanced operational efficiency for clients. pearheaded the onboarding of new clients by demonstrating the functionalities of the POS system, ensuring a smooth transition and proficient use of the.
Lagos State, Nigeria
Handled an average of 50+ customer inquiries daily via phone, email, and live chat, providing timely and accurate responses to questions regarding products, orders, and delivery status.Skilled in troubleshooting and resolving customer issues, including order discrepancies, delivery problems, and payment issues, enhancing customer satisfaction and loyalty..
Ilorin, Kwara State, Nigeria
Managed procurement processes for agricultural produce, ensuring high-quality selections while negotiating cost-effective contracts to optimize supply chain efficiency and reduce expenses.Established and maintained strong relationships with a diverse network of agricultural suppliers, ensuring a reliable supply of fresh produce while adhering to quality.
Lagos State, Nigeria
Monitored interactions between sales officers and customers to ensure optimal customer service and adherence to Sweet Sensation's service standards, contributing to a positive dining experience and customer satisfaction.Conducted surveillance of staff activities to enforce compliance with company policies and operational procedures, promoting a.
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Rasheed Ogunleye works for ORDA.
Rasheed Ogunleye is listed as Customer Service Agent at Jumia Nigeria at ORDA.
Rasheed Ogunleye is based in Lagos Mainland, Lagos State, Nigeria while working with ORDA.
Rasheed Ogunleye has worked for Orda, Jumia Nigeria, Adepeace Produce Store, and Sweet Sensation Confectionery.
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Rasheed Ogunleye holds Bsc Ed, Biology, General from Ekiti State University.
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