Rasheen Richardson Email & Phone Number

Columbia, SC

• Effectively demonstrates characteristics of being enthusiastic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards.
• Greets customers & successfully ascertains individualized needs and/or requirements for each customer.
• Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
• Manages a library facility operating 62 hours per week.
• Is responsible for day-to-day maintenance and operation of automated functions and equipment, including videoconferencing; monitors and resolves problems quickly and/or notifies the Director of Library Experiences.
• Uses current technology pertinent to the job, such as (for example), MUNIS, videoconferencing, IM, blogging, social software products, and knowledge and ability with current Microsoft Office products.

Eastover, SC

• Effectively demonstrates characteristics of being enthusiastic, outgoing, and strongly customer-service oriented, including the application of Richland Library’s customer engagement standards.
• Greets customers & successfully ascertains individualized needs and/or requirements for each customer.
• Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
• Manages a library facility operating 62 hours per week.
• Is responsible for day-to-day maintenance and operation of automated functions and equipment, including videoconferencing; monitors and resolves problems quickly and/or notifies the Director of Library Experiences.
• Uses current technology pertinent to the job, such as (for example), MUNIS, videoconferencing, IM, blogging, social software products, and knowledge and ability with current Microsoft Office products.

Columbia, South Carolina

• Engaging, encouraging, and assisting diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
• Planning, designing, and conducting workforce development classes, for use in individuals' career and employment skills development.
• Providing one-on-one career coaching support for customers.
• Assisting the St. Andrews Manager and librarians with the overall management and leadership of that location, including helping to keep the workflow properly moving and meeting customer experience expectations.
• Leading, coaching, training, and supervising part-time employees and volunteers, guiding priorities within activities and tasks.

Coral Springs, FL

• Run existing scripts to make updates to accounts according to the specifications of the request, demonstrating high level of quality and integrity.
• Research and troubleshoot Macro scripts that may need adjustment due to system updates or changes.
• Assist with mail tracking, prescreen, performs set up of (data entry) of new merchant/client accounts and account maintenance.
• Verification (quality control) of new merchant/client accounts and account maintenance request keyed remotely or internally.

Spartanburg / Greenville, SC

• On-Site and Online media promotions of film, music, entertainment, and advertising via Facebook, Twitter, YouTube, etc.
• Direct media staff on the appropriate way to provide quality customer service and care for performers as they arrive on set.
• Film & host venues tournaments through out College Campuses and Upscale Venues.
• Provide in-house and on site communication services through research, writing, blogging, and web site services.
• Promote, Communicate, and work effectively alongside a team of individuals within a challenging and diverse environment.

Spartanburg / Greenville, SC

• Manage and ensure all facets of quality customer service through meeting sales goals.
• Administer and manage human resources through the hiring, and training, of new employees.
• Provided athletic footwear expertise to customers, and ensure accurate fitting to customer specifications.
• Conducted point of sale transactions, monitor, and maintain optimum inventory levels.

Spartanburg, SC

• Counsel & provide Quality of Care for 120+ individuals with Mental Disabilities.
• Supervisor 72+ Employees and direct staff on the appropriate way to provide care and follow rules and regulations based on DDSN, HIPAA, and OSHA Standards.
• Staff, Recruit, Hire, Lead & Teach supervisors and staff on how to work effectively as a team.

Master'S Degree, Entertainment Business

Certification, Global Career Development Facilitator

Bachelor Of Arts (B.A.), Information Management And Systems