Rashel D. Email & Phone Number

Charlottesville, Virginia, United States

Manage the strategies, tactics, and people development of collection and recovery policies.Manage and organize the cash application, billing, invoicing and drive strategies for an efficient and optimal process/workflow. Responsible for the continuous optimization and streamlining of all AR systems and processes, with focus on accuracy, efficiency, standardization and documentation.Monitor open AR balances and aging profile for $50 million in receivables annually as well as oversee write-off process and credit balance application. Continuously evaluate our departments business processes and standards for optimization and improvement utilizing voice of the customer, employee, and best in class modeling/strategies.

Charlottesville, Virginia, United States

Supervised, coached and mentored company’s accounting team. Implemented, administered and maintained the companies benefit program, policies, and procedures that are in line with compliance and adherence.Developed internal communication and counseling strategies related to benefit enrollmentAnalyzed the benefits package options, negotiated premiums with potential health and dental providers annually, and presented decisions to the executive team for implementation.

Charlottesville, Virginia, United States

Created the consumer credit processes including those related to the initial application, data collection, creditworthiness models for decisioning of 25,000 consumer accountsCreated and led the commercial dealer credit evaluation and made decisions by reviewing both quantitative (financial statements and projections) and qualitative (company history, use case etc.) for approvals of multi-year contracts. Dealer accounts represent over 19 million in revenue annually.Oversaw and directed the collections staff with filing suit & help guide them through court proceedings on behalf of company vs debtor at both the civil and circuit court levels.Developed & implemented companywide credit processes & procedures to ensure proper guidelines and standards were in place.

Charlottesville, Virginia, United States

Responsible for credit application, approval and collection of residential leases on behalf of thecompanies 10,000 rental properties.Created & implemented a comprehensive collection and write off program. Program included designing policies, procedures, reports and standards.Responsible for financial screening, verification, approving or declining of all potential tenantsbased on credit history.Following state and county laws, responsible for all communication and recovery strategies ofdelinquent accounts including filing warrants, garnishments and attending docket calls at theGeneral District Court on a monthly basis.