Rashi Sood Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

I help professional lobbying firms and lobbyists, public affairs teams, government affairs consultants, and public policy teams track bills, stay informed, and save time to focus on their most important work. We automated all the manual search, bill tracking, and report creation - to make collaboration with stakeholders easy.Clients who have been using.

Atlanta, GA

New Delhi Area, India

• Analyse the market to explore and study competitors & potential partners
• Collaborate with stakeholders on defining the product vision
• Own the product roadmap and constantly groom it with inputs from stakeholders, sales, marketing, customer success and engineering teams
• Define product features and collaborate with user experience designers to build the overall experience
• Backup sales & customer success reps in meetings with prospects & customers needing product innovation
• Position the product correctly through the different lenses of product strategy, sales, marketing and customer success

Noida Area, India

• Manage relationships with existing and new customers
• Create and optimize customer onboarding, delivery and support processes-- Define collaterals for educating the customer full potential of the product suite -- Define Crescerance Customer training suite.
• Setup Customer Success Team -- Recruit & train the front facing team to run Customer Success
• Setup Customer Delivery Team -- Recruit, train and motivate members of the delivery team, responsible for customising the product according to the customers needs and delivering the product in time-- Setup framework.
• Measure Customer Success-- Define metrics of success for customers -- Analyse and maintain Customer Health Score cards and drive plan of action for the ones below a certain health level-- Fully optimise customers by.
• Manage Customer Churn-- Analyse causes of churn and devise timely mitigation plans