Responsible for networking, design, installation and maintenance services. Ensuring that all hardware and software is configured and installed correctly. To ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users. Providing on-site technical Support to the users and assisting end users in utilizing new and existing technology options. Responding to telephone, email and help desk second line support requests. Resolving all problems and questions in a timely manner. Resolving application issues in coordination with end-users. Trains workers in use of new software or hardware.

Developing Applications using Microsoft .NET & SQL Server Ongoing design and maintenance of new websites. Liaising closely with a customer or client at the design stage. Interacting with designers, programmers and clients. Enhancing the look, functionality and appearance of a website.