Rashid Minhas Email and Phone Number
As a project coordinator at Northstar Technologies, I provide technical support for an ERP system that serves the club management industry. I work with implementation specialists, development teams, and club managers to ensure the system meets the requirements and expectations of the end-users. I also configure, test, and train the system before and after implementation, and follow established procedures to prioritize and report on issues.I have over 7 years of experience in customer support, sales, and management in the hospitality industry, where I led cross-functional teams, managed projects from conception to delivery, and drove business growth. I have a bachelor's degree in tourism and hospitality from Academies Australasia Polytechnic, and I am certified in both waterfall and agile project management methodologies. I have a proven track record of delivering successful project outcomes, exceeding expectations, and building positive relationships with stakeholders. I am motivated by solving problems, improving workflows, and ensuring customer satisfaction.
Northstar Technologies, Inc.
View- Website:
- globalnorthstar.com
- Employees:
- 131
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Project ManagerNorthstar Technologies, Inc. May 2024 - PresentKarāchi, Sindh, Pakistan
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Project CoordinatorNorthstar Technologies, Inc. Feb 2022 - Oct 2024Karāchi, Sindh, PakistanThe role is to be a key member of a team providing technical support for an ERP system, specifically the NextGen club management software suite. Duties include working with implementation specialists to determine requirements and make recommendations, collaborating with other teams to improve workflow, adhering to project schedules, configuring and testing the system before implementation, providing end-user training and ongoing support, acting as a liaison between the development team and the club, communicating with installed practices, facilitating requirements gathering, creating and maintaining documentation, prioritizing and reporting on issues, and following established escalation procedures.
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Project ManagerOlive Digital Pvt Ltd Mar 2020 - Feb 2022Karāchi, Sindh, PakistanAs a project manager, I am responsible for creating, prioritizing, managing and documenting assigned projects using the ProjectManager.com web application to standardize project tracking and documentation. I am also accountable for recording project details such as task progress, resources costs, and allotted budgets to analyze performance, generate performance reports for key leaders, and implement corrective measures. These efforts resulted in an improvement of performance of all projects by an average of 15%. Additionally, I facilitate meetings with key leaders and collaborate with project teams to ensure timely decision-making and effective communication between project stakeholders at all levels, ensuring that all parties are aligned and that projects are delivered on time and on budget. -
General ManagerHavana Cafe And Lounge Oct 2018 - Feb 2020Sydney, New South Wales, AustraliaMaintained exceptional standards of food quality by conducting thorough inspections of incoming shipments, overseeing food preparation, and enforcing compliance with food safety regulations. Successfully recruited, trained and motivated a highly skilled team. Established key internal functions and roles within the new organization. Improved operational performance and increased productivity through effective budget management, financial oversight, and a focus on customer satisfaction. Developed and executed a comprehensive business plan, effectively communicating the company's vision and objectives to inspire and motivate teams to work towards achieving organizational goals. -
Sales ExecutiveDodo Services Aug 2017 - Oct 2018Sydney, New South Wales, AustraliaActively initiated conversations with browsing customers to understand their purchasing needs and preferences through a personalized and courteous approach. Provided each customer with exceptional and personalized service and support, resulting in increased sales and customer satisfaction. Delivered unparalleled, individualized service to every customer, aimed at boosting sales and enhancing customer loyalty. -
Customer Service SpecialistIbex. Pakistan Apr 2016 - Feb 2017Karāchi, Sindh, PakistanWorked with SquareTrade campaign.Consistently provided internal and external customers with outstanding customer service, aimed at maximizing satisfaction and driving business success. Utilized a consultative approach to fully understand customer needs, and make well-informed and strategic referrals to business partners. Exhibited empathy and a deep understanding of customer preferences, tailoring the service to meet their specific needs and exceed their expectations.
Rashid Minhas Education Details
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Tourism And Hospitality -
The City SchoolBusiness/Commerce, General -
The City SchoolBiology, General
Frequently Asked Questions about Rashid Minhas
What company does Rashid Minhas work for?
Rashid Minhas works for Northstar Technologies, Inc.
What is Rashid Minhas's role at the current company?
Rashid Minhas's current role is Project Manager @ Northstar Technologies, Inc. | NextGen Club Management.
What schools did Rashid Minhas attend?
Rashid Minhas attended Academies Australasia Polytechnic, The City School, The City School.
Who are Rashid Minhas's colleagues?
Rashid Minhas's colleagues are Syed Babar Yasin, Mahira Vahidy, Hammad Jawaid, Farjad Ahmed Babar, Dale Schmitt, Ccm, Mayur Kumar, Ghulam Sakina.
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Rashid Minhas
Market Development, Entrepreneurship, Value Chain Development, Social Mobilization And Project Management SpecialistPakistan2hotmail.com, ri.org
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