Business Architect
Current- STC Business Transformation projects, Business Capabilities, Enterprise Products and Services, Business Process, Business Requirements, Service Concepts, Change Management, Agile Deliveries, Enterprise Solutions.- Delivering new insights and lasting business values by leveraging the IT systems.- Working on Enterprise Projects, Product Modeling, Digital Transformation, Billing Transformation based on ODF and TM Forum standards.- Working closely with all relevant stakeholders to discuss Business Requirements for EBU products and services, such as Mobile and Data, Fixed, Cloud, Satellite and Critical Services, M2M, IOT, Connected Cars, Product Catalogue, Digital Marketplace.- Recommend functional and technical solutions for new or enhanced Products and Features, Procedures or Systems to meet the defined business use cases.- Working on customer journeys through CRM, Account management, Sales Agents, Business portals, Digital and other user interactive channels. - Creating and upgrading EBU products and Services through Digital Sales using Design thinking.- Participating in design sessions with IT systems along with relevant stakeholders to document User stories, prepare use cases, acceptance criteria and supports process reconfiguration.- Undertaking quality assurance of delivered work from a functional perspective (Functional testing, Integration testing, Business Acceptance testing - Building capacity for relevant business process owners to understand and use new or updated system capabilities.