Rashida Allen, Ms., Mba., Email & Phone Number

Fort Lauderdale, Florida, United States

- Managed the credentialing and privileging processes for a diverse range of healthcare providers, including physicians, nurses, and allied health professionals- Reviewed and processed provider applications in accordance with organizational policies and regulatory requirements- Verified the accuracy and completeness of provider credentials, including education, training, licensure, and certifications- Conducted background checks and verified professional references for providers- Communicated with providers, internal stakeholders, and external organizations to obtain required documentation and resolve issues- Ensured timely completion of the credentialing and privileging processes to facilitate provider enrollment and onboarding- Maintained accurate and up-to-date provider files and databases- Participated in quality improvement initiatives and provide input on process improvement opportunities- Stayed current on industry trends, regulatory changes, and best practices related to credentialing and privileging

Palm Beach County, Florida, United States

Black Diamond Networks provides experienced consultants toclients in the medical device, pharmaceutical, and biotechnologyindustries. Our life sciences group is dedicated to supplying thequality, safety, validation, regulatory, and compliance experts thatensure our client’s devices, medicines, delivery systems, andtherapeutic products are the safest and most reliable in the world.Within this vertical, our experienced recruiters have sought outthe most highly-specialized technical talent nationwide. With theaddition of our expanded project solutions offering, we areuniquely qualified to respond quickly and efficiently to any criticalcontract resource need, regardless of project scope.Specialties: Quality Systems, Quality Remediation, Integration,Gap Assessments, Risk Management, Quality Assurance,Quality Control, Quality Auditing (GMP/GLP/GCP/GVP, etc.),Design, Process Development, Analytical Development,Formulation, Chemistry, CMC, Engineering, Validation,Commissioning, Qualification, Manufacturing, Packaging, ProjectEngineering, Project/Program Management, Regulatory Affairs,Regulatory Compliance, US (IDE, IND, NDA, ANDA, BLA, PMA,510(k), etc.) and OUS (MAA, CE Mark, etc.) Submissions,Labeling, Drug Discovery, R&D, Pre-Clinical, Clinical Research,Clinical Development, Clinical Operations, Pharmacovigilance,Drug Safety, Post-Market Surveillance.

Florida, United States

1. Educates and assists members on various elements of Medicare & Medicaid entitlements, benefit plan information, and available services created to enhance the overall member experience with the company. Dual Special Needs (DSNP) specialist.2. Work alongside other DSNP care team members including social workers, care managers, and care coordinators to provide the best member experience.3. Initiates contact with members who have lost Medicaid eligibility and fall into DSNP grace period to remind them to reobtain Medicaid and LIS recertification.4. Works with National DSNP Program Office Medicaid Policy Manager and State Contract Manager to provide general assistance with Medicaid benefits and entitlements.5. Experience with Accountable Care Organizations monitoring proper patient handling, data flow, clinical cooperation, revenue sharing, and other agreed-upon measurements.

Fort Lauderdale Fl

- Provided administrative support for academic student affairs along with detailed information on policies and academic regulations. Verified, processed, and approved documents related to admissions, registration, graduation, and submission of grades.- Coordinated activities related to admissions, examinations, registration, and graduation. Informed students and resolved problems in relation to their files. - Improved the visibility of relationships between learning assets by managing the current inventory of learning assets and improving asset metadata and categorization, and incorporating field research into curriculum assets.- Managed relationships with a range of stakeholders & Subject Matter Experts (SME) across lines of business: Worked with SMEs to maintain content to current standards; SME & stakeholder management during the maintenance & deployment of learning content; including project planning, SME selection, efficient and effective communications, and scheduling; new SME onboarding; gathering and acting on feedback to ensure overall project satisfaction.

Fort Lauderdale, Florida, United States

• Gathered and compiled project information to ensure project objectives and requirements were sufficient.• Developed documentation and processes, including new or modified procedures, to support project activities and enhance efficiency.• Resolved issues and ensured task completion by establishing priorities, and reaching compromises with team members and functional managers.• Identified appropriate resources and coordinated with team members and third-party vendors for project support and escalations.• Gathered, analyzed, and shared data with project leaders to facilitate informed decision-making.• Interfaced with stakeholders to understand and address their requirements, ensuring alignment with project goals.• Assisted in the development of Training & Education content for project initiatives.

Fort Lauderdale Airport

• Collaborated with cross-functional teams, including operations, sales, and customer service, to drive project success.• Used company reports to analyze sales, gross profit, and inventory activity.• Implemented process improvements, monitored their effectiveness, and made adjustments as needed to optimize results.• Participated in training programs to gain a comprehensive understanding of the company's operations, policies, and procedures.• Continuously developed project management skills through professional development opportunities and self-directed learning.• Acted as a liaison between management and frontline employees, gathering feedback, addressing concerns, and promoting a culture of continuous improvement.

Boca Raton, Fl

-Sales and Order Management: Handle inbound sales inquiries and process customer orders for Microsoft products and services. Provide product information, pricing details, and support customers through the purchasing process.-Customer Interaction: Act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction. Build and maintain strong relationships with clients to enhance their overall experience with Microsoft.-Contract Management: Assist in managing sub-contractual agreements with vendors and partners, ensuring compliance with Microsoft's guidelines and standards.-Transaction Processing: Accurately process sales transactions, including order entry, invoicing, and payment processing, while adhering to established policies and procedures.-Product Knowledge: Develop an in-depth understanding of Microsoft products and services, staying up-to-date with new releases and updates. Be able to articulate product features, benefits, and use cases to customers.-Issue Resolution: Troubleshoot and resolve customer and vendor inquiries related to orders, payments, and general commerce-related matters. Escalate complex issues to appropriate internal teams when necessary.-Documentation and Reporting: Maintain comprehensive and accurate records of all sales transactions, customer interactions, and support activities. Generate regular reports on sales performance and key metrics.-Process Improvement: Identify opportunities for process optimization and efficiency enhancements within the commerce operations. Collaborate with cross-functional teams to implement improvements.-Compliance and Security: Ensure adherence to Microsoft's compliance policies and data security regulations throughout the commerce process.-Continuous Learning: Stay updated with industry trends, market dynamics, and changes in Microsoft's product offerings to enhance your expertise and contribute to the team's success.

Master Of Business Administration - Mba, Complex Health Systems, Process Improvement, 3.75

Master'S Degree, Environmental Policy And Management

Activities and Societies: Honor Roll Society

Bachelor Of Arts (B.A.), Digital Communication And Media/Multimedia

Activities and Societies: Track and Field, Nova SoutheasternTheatre, Caribbean Student Association, Model Factor

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Activities and Societies: NCAA Honor Roll Student Track and Field, Missouri State Theater