Rashida Anjum Email & Phone Number

Professional Summary:• Have 14+ years of experience with 18 Projects, multiple Releases,full lifecycle following SDLC, Waterfall, Prototype CRM implementation.• It Includes 6 years working at various Client locations at UK, USA and Europe.• Lead the evaluation of business and technical requirements; reviewing and correcting project direction, approach and key artifacts; directing early solution consideration around gaps/risks, for Infosys - USA handling team size of 13-15 people at India offshore.•Working as CRM Consultant - General Motors architecture, design,Development,Data Load.• Served as Team Lead Change Request Project modules for Capgemini India team size - 7 at offshore.• Lead Bug Fix Team (Accenture India team size 17) 2 Project.• Lead Change Window team (Accenture India) handled team size of 4.• Expert as Techno Functional roles like - Siebel Design and Development including Business Process Modeling, Requirements Gathering, and Analysis, Configuration(eScript, Smart Script,RCRs and Workflows and Business Services, Assignment Manger Configuration, Workflow Policies, Runtime Events and RCRs etc.), Integration (Inbound, Outbound, Webservices,TIBCO Adapter, HTTP Transport,WSDL,XSD,FTP, EIM load with SQL Loader batch files and ETL process of entities like – Address, Accounts, Dealers, Contacts , Contact Address, Account Address, Account Contact, Service Request, Assets etc.),), Testing, Migration and Application support.• Strong fundamentals in domains – eAutomotive, eCommunication ABO Order Management, Public Sector and Call Center.• Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in different scenarios.• Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing.

Listed skills include Policy, Siebel, Pl/Sql, Siebel Eautomotive, and 41 others.