Rashida Bibi Email & Phone Number

District Office

Perform a variety of technical purchasing duties involving the research, analysis, review, procuring, processing, invoicing and receiving of food, services, supplies and equipment as assigned by the position; obtain quotes, process bids and contracts, and review purchase orders and specifications including District fixed asset equipment acquisition and disposition under District requirements; order items in accordance with policies and procedures, and local, State and Federal regulations.Research and evaluate sources for procurement of food and supply; including USDA food commodity procurement. Obtain written or verbal quotations from vendors; process and evaluate formal and informal bid specifications and contracts as assigned; assure compliance with applicable California Department of Education laws, codes, rules and regulations related to formal and informal bidding procedures.Prepare and maintain a variety of records and reports related to purchase orders, inventory,expenditures, reimbursements, product information, prices and assigned activities; maintain files ofpurchase orders, vendor catalogues, and other files as assigned; process and oversee school cafeteriarequisitions; enter, approve, issue and return products back to District inventory as appropriate.Collaborate with the Warehouse Supervisor regarding physical inventory; participate in conductingphysical count of inventoried items in the warehouse; generate valuations prior to and afterinventory, and worksheets related to physical inventory.

District Office

Hayward, California

Human Resources FunctionsAdministrative Functions Cash Office FunctionsOperational FunctionsStaffing Functions

San Francisco Bay Area

Responsibilities- Coordination of boutique repair activity and operational related duties- Assess clients’ needs and provide information in reference to service and quality.- Take in products for service and provide updates to clients in person and by phone.- Handle repair order entry and ensure data quality throughout all processes.- Analyze repair status and provide detailed reporting with KPI updates.- Interact with all areas of the Company including but not limited to Retail, Logistics and After –Sales Service.- Resolve client complaints and develop appropriate solutions in partnership with boutique management and Network Client Service.- After Sales Service training and updates for sales associates.- Special projects as needed.AccomplishmentsPositive Client Service Results increase in a high percentage Service Department productivity and income increase in high percentage.Skills Used- Customer Service - quality focused, client consultation, conflict resolution, persuasive communicator, excellent listener, problem solver- Leadership -department coordination- Operational - service orders, invoice processing

Hayward, Ca

*Human Resources Functions*Operational & Cash Functions*Staffing Functions*Administrative and Clerical*Customer Service

Oakland Ca

*Customer Service*Clerical and Administrative Services to new and existing members.*Promoted Membership program through welcoming zoo guests as they arrive at the main or lower Zoo entrance, explaining member benefits and offering membership as an option for zoo entry. *Engaged guests as they leave the zoo, promoting membership as an option for their next visit.*Checked in current members through either the main or lower Zoo entrance.*Collected cash, checks, or credit cards for payment of memberships or other assigned roles.*Maintained accurate account of receipts in cash register and on paper record.*Maintained supplies and resources as needed.*Assists with mailing and clerical tasks as needed.*Demonstrated superior customer service with customers, both internal and external.*Demonstrated knowledge of and support the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior.*Performed other related duties as required and assigned.

Brand Product DevelopmentNetworkingRecruitingTraining IBO's

*Provided broad spectrum of administrative duties, including *executive support,*office management, *billing/invoice,*payroll administration, *customer care, *account management,*database administration, *document preparation, *travel/meeting coordination, *project/program support and human resource support to Senior Level Executives at the office of the Executive Senior Vice President of the Sales Promotion and Marketing,Special Events & PR.

*Executive Assistant including (office management, administrative support and executive responsibilites)*Manage Business Center (including cash office, giftwrap, operations clerical dept) human resources, recruit, hire, onbaording, train and develop and discipline employees.*Customer Service (daily written correspondences, via phone, in person, handling store credits and customers account inquiries)*Inventory Control and Management*Operations and Facilites (day to day maintenance issues, manpower issues, forecast order and maintain store supplies)*Expense and Budgeting*Cash Handling - (maintain store cash vault, order money via bank, manage store petty cash drawer)*Special Events (including but not limiting all store catering events - annual employee recognition dinner and awards, thanksgiving lunch, all Store charity giving events, including Food Drive, Adopt a Family, Easter Baskets, Book Drives)

Certificate, Advanced, Human Resources Management

Aa, Business Merchandising

Business Administration