Provisioned technical leadership and governance over a wide range of business-critical projects, as well as key conversions and migrations. Facilitated change management programs with effective oversight of required resources. Elicited requirements from external stakeholders to scale conducive solutions. Carried out corresponding training and mentoring to cross-functional personnel.

Created specialized applications and automation systems, governing all phases of project lifecycle. Proactively identified recommended, and installed innovative technologies and products geared to enhance daily operations. Maintained and updated software licenses information and utilization. Designed work flows that aligned with key performance metrics and overall organizational vision. Administered Active Directory users and groups to reinforce information security and… Show more Created specialized applications and automation systems, governing all phases of project lifecycle. Proactively identified recommended, and installed innovative technologies and products geared to enhance daily operations. Maintained and updated software licenses information and utilization. Designed work flows that aligned with key performance metrics and overall organizational vision. Administered Active Directory users and groups to reinforce information security and integrity.• Successfully completed assignments as a Systems Analyst in developing a cutting-edge information portal.• Created top-level sites and site collections through the integration of Master Pages, SharePoint, CSS, and HTML.• Emerged as tactical problem solver that resolved a wide range of escalations, issues, and incidents. Show less

Engineered dynamic software platforms, components, and programs in conformance to all applicable regulatory guidelines, quality assurance measures, and organizational operational policy. Conceptualized streamlined reporting mechanisms to minimize service disruptions and alleviate end user discrepancies. Honed proficiencies in C#, API, SQL, and web services to architect robust applications to drive efficacy in communications and automate financial initiatives.