Rashid Saifuddin Email & Phone Number

Singapore

- Conduct survey interviews with respondents via outbound calls and field visits to collect timely and reliable company data for national statistical information- Explain survey objectives, procedures, and questions to respondents- Compile, record, and input results and data from interview surveys into the Labour Survey Statistics Portal (LSSP) system.

Singapore, Singapore

• Leading a team of Survey Experience Officers to achieve KPIs on a daily basis
• Handling incoming hotline and mailbox enquiries to resolve respondents’ issues
• Conducting data verification of completed survey cases to ensure accuracy and reliability of data
• Establishing and maintaining relationships with respondents throughout project periods
• Organizing workflow and ensuring officers perform their duties and delegated tasks
• Setting KPI for the officers in accordance to the project timeline to ensure project’s success

Singapore

- Conduct survey interviews with respondents via outbound calls and field visits to collect timely and reliable company data for national statistical information- Explain survey objectives, procedures, and questions to respondents- Compile, record, and input results and data from interview surveys into the Labour Survey Statistics Portal (LSSP) system.

Singapore

• Leads Marketing & Outreach
• Working with creative agencies on requirements gathering, artwork concepts, copywriting/editing of materials, budgeting and monitoring campaign performance
• Qualifying, sourcing, nurturing and retargeting jobseekers with information on WSG’s Career Matching Services, programmes, events, and initiatives via eDM, Telegram, SMS, WhatsApp and phone calling.Management of Call.
• Liaising between Marketing Manager and Call Centre Ops Team to monitor campaign lead acquisition results and maintain service standards, quality and KPIs
• Managing day-to-day operations with the Call Centre Ops
• Handling escalations and put up recommendations on appeal cases for Marketing Manager’s approval

Singapore, Singapore

• Pitched new marketing campaigns on a monthly basis.
• Designed and managed marketing visual collaterals to generate leads for marketing campaigns.
• Prepared, wrote, scheduled, and posted quality news feed content for HudAccounts' social media accounts (Facebook, Instagram, and LinkedIn) on a daily basis.
• Contributed and wrote blog articles for HudAccounts’ website to educate visitors and customers about various accounting topics.
• Conducted web analytics on HudAccounts’ website to determine new key drivers to website.
• Generated leads for subscriptions, appointments, and sales via website, landing page, and e-mail marketing directives.

Singapore

• Providing home improvement solutions and listings for home improvement merchants to showcase their products and services.
• Conceptualising and creating social media content (blog posts and Facebook/Instagram posts) to educate users about home improvement ideas and methods.
• Arranging for appointments between director and merchants to form partnerships and make HubReno grow.
• Responding to customer enquiries regarding HubReno's services, app, and merchants.
• Preparing, writing, scheduling, and posting quality news feed content for HubReno's social media accounts.
• Managing wall posts, comments, and private messages about HubReno's products and services sent through HubReno's social media channels.

South East, Singapore

• Planned and created digital campaigns to attract leads to programmes offered by AKLTG.
• Generated leads to AKLTG programmes via email marketing and social media initiatives.
• Guided design concept of marketing visual collaterals.
• Crunched campaign numbers and decoded new strategies to optimise cost-efficiency.
• Conducted market research and interviews to study consumer psychology.
• Programmes marketed include: Patterns of Excellence, Order Flow Trader, Wealth Academy, and XSPY Trader.

South East, Singapore

• Prepared and scheduled quality news feed content as per client requirements.
• Crafted, wrote, and presented content proposals for clients’ social media accounts.
• Managed wall posts, comments, and private messages sent through clients’ social media channels.
• Ensured Facebook page posts are boosted according to budget set by clients.
• Collated daily reports for live applications and activities on clients’ Facebook pages.
• Clients include:, Courts SG, Cosimo Gallery, WTP, The Furniture Company, and Mix&Match.Achievements:

South West, Singapore

• Created, wrote, edited, and proofread web content for clients’ corporate company websites.
• Utilised search engine optimisation (SEO) to feature clients’ corporate websites prominently in search results.
• Basic content writing and digital marketing to help clients promote causes, events, products, and services.
• Promoted services such as website revamps and digital marketing services to help clients increase their sales revenue.

South East, Singapore

• Registered customers and performed direct queues for them to teller services.
• Promoted the use of DBS Bank’s SMS Queue system to customers.
• Advised customers on how to use DBS Bank’s iBanking platform.
• Assisted customers in both manual and digital transactions over the counter.
• Helped customers buy SG50 commemorative notes and exchange Chinese New Year new notes.

Buona Vista

- Created and designed online classroom lessons on Second Life for secondary school students to enchance and extend their learning experience beyond the classroom.- Temasek Polytechnic Student Internship Programme.

Skills Ignition Sg Certificate, Digital Marketing

Professional Diploma In Digital Marketing, Marketing

Bachelor’S Degree, Mass Communication/Media Studies, Journalism

Learnt and studied all aspects of communications and media management. Highlights include: - Journalism - Public relations - Media.

Diploma, Interactive Media Informatics