Rashif Rahman Email & Phone Number

United Arab Emirates

• Management of IT operation, System & Network Infrastructure of the Organization. • Design, Manage and Implementation of projects.• Management of IT Infrastructure and helpdesk Team. • Cloud Infrastructure Management in AWS, Azure. • Management of Domain, Active Directory, and Exchange Server • Management of Switches, Routers, Firewall, WLC, NAC, & Wi-Fi Networks.• Multi-Vendor Platform management like Cisco, Microsoft, Juniper, Fortinet, Palo alto, Aruba, HP, & Avaya • Antivirus and Vulnerability Management: Symantec Endpoint Protection. Crowd Strike, Symantec Endpoint Encryption, Rapid7 Nexpose• Management of Physical Server, Virtual Server, Storage Server, & NAS Server.• Skilled on LAN, WAN, WLAN, FTP, Telnet, SSH, VPN, TCP/IP, IPV4, IPv6, IP Subnetting, VLSM, VLAN, VRRP, VTP, EtherChannel, STP, HSRP, VRRP, failover, Frame Relay, GLBP, NAT, MPLS, High Availability…etc.• Firewall: Cisco ASA, Juniper SRX, SonicWall, Fortinet, Palo Alto, Check point, Nortel • Routers: Cisco 800 /1700/ 1800 /2500/2700/ 2800/ 2960/ 3600/ 3700/ 3800/ 3900.• Network Switches: Cisco Catalyst 2960/3560/3750/4500/6500/9300 Series, Juniper, Avaya, Net gear, HP, Wireless Access point: Cisco Meraki, HP Aruba• Pulse Secure VPN, SRX VPN, Cisco Any Connect VPN• PRTG, Nagios, SolarWinds monitoring Services, LAN Desk & KACE Patch Management.• F5 load balancer, & Brocade Load balancer.• Backup, Restore & Disaster Recovery management.• Build Technical Drawings, Diagrams and Documentation.

Dubai, United Arab Emirates

Research, Development, Design, documentation, procurement, consult, configure and troubleshooting of the following technologies and product.• Cloud: AWS managed with Terraform Enterprise, Microsoft Azure• Windows Server 2003/2008/2012/2016/2019, SQL Server & PowerShell• ADS, DNS, DHCP, DFS, GPO, ADFS, RODC, WSUS, SCSM, RRAS, WINS, IIS, & RDP. • Microsoft Exchange Server 2019/2016/2013/2007, Office 365 admin and support• Linux: CentOS, Red hat, SFTP, FTP, Core FTP Server • VMware vSphere, VMware vCenter, ESXi, Hyper V, & Citrix Xenserver.• Antivirus: Symantec Endpoint Protection. CrowdStrike, & Symantec Endpoint Encryption.• Physical Server, Virtual Server, Storage Server, & NAS Server.• LAN, WAN, WLAN, FTP, Telnet, SSH, VPN, TCP/IP, IPV4, IPv6, IP Subnetting, VLSM, VLAN, VRRP, VTP, EtherChannel, STP, HSRP, VRRP, failover, Frame Relay, GLBP, NAT, MPLS, High Availability…etc.• Firewall: Cisco ASA, Juniper SRX, SonicWall, Fortinet, Palo Alto, Check point, Nortel • Routers: Cisco 800 /1700/ 1800 /2500/2700/ 2800/ 2960/ 3600/ 3700/ 3800/ 3900.• Network Switches: Cisco Catalyst 2960/3560/3750/4500/6500 Series, Juniper, Avaya, Netgear, HP, Wireless Access point: Cisco Meraki, HP Aruba• Pulse Secure VPN, SRX VPN, Cisco Any Connect VPN• PRTG, Nagios, SolarWinds monitoring Services, LAN Desk & KACE Patch Management.• F5 load balancer, & Brocade Load balancer • SSL Certificate, DNS Management, AWS, Azure, UPS Management

Dubai, United Arab Emirates

• Managed Day to day IT Operation of the Organization.• Managed IT Infrastructure of the Organization; Include Physical Server, Virtual Server, Workstations, Switches, Router, Firewalls, Wireless Access Point, Wireless LAN Controllers & Telephonic System • Implemented System Design, System Configuration, & System Security.• Implemented Network Design, Network Configuration, & Network Security.• Managed IT Project as per the Business Requirement. • Managed Active Directory & Other Related Services Like DNS, DHCP, IIS, WSUS, SCSM, Terminal Services, RDP, RRAS, Group Policy, Patching, Clustering, & Windows Network Load Balancing.• Managed Data Centre, MDF, IDF, and Infrastructure Security.• Provided Level 1, Level 2, & Level 3 IT Support to Users & Branch Offices.• Designed System & Network Diagram, and IT Documentation.• Managed Cisco & Avaya IT Telephony System, VOIP, CUCM, & CME.• Designed, Configured, Implemented and managed Infrastructure Platform like Microsoft, Linux, Cisco, Avaya, SonicWALL, Juniper, Aruba, Nortel, & Palo Alto. • Implementation & Troubleshooting of LAN, WAN, WLAN, & WLC.• Designed & Implemented Virtualization platform like VMware, Hyper-V & Citrix.• Managed UPS, Genset, CCTV, DVR, CCU, & IP Camera System.• Managed Microsoft Exchange Server and other Email Related Services.• Managed Anti-Virus, AntiSpam System & Symantec End Point Security• Managed Cisco & Avaya Based Core, Distribution & Access layer Switches.

Dubai, Uae

• Managed Physical Servers, Virtual Servers, Workstations & Data Centre.• Managed, Configured, & Implemented Troubleshoot of Cisco, Avaya & Juniper Based Network Core Switches, Distribution Switches, Access Switches.• Managed & Implemented Active Directory, DNS, DHCP, RODC, WSUS, SCSM, RRAS, Group Policy, IIS, RDP, Terminal Services, Clustering, & Windows Network Load Balancing.• Designed, Configured, & Implemented Infrastructure Platform like; Microsoft, Cisco, Juniper, Nortel, SonicWall, Fortinet, Palo Alto, Aruba, Avaya & HP.• Managed Switches, Routers, Firewall, Intrusion Prevention System (IPS & IDS).• Maintained & Managed UPS System, CCTV, DVR, CCU, & Genset.• Managed, Configured & Administrate Microsoft Exchange Server • Responsible for System Backup, Restore, Disaster Recovery, Business Continuity Solution, Upgrade, & Patching of IT Devices & System.• Configured, Managed, & Administrate Antivirus and Anti-Spam System.• Implemented Storage Technology Concept; DAS, SAN, & NAS Storage• Implemented, Administrate & Managed Citrix and Application publishing.• Designed & Implemented Virtualization Platform like VMware vCenter, vSphere, VMware ESXi, VMware Workstation, Citrix XenApp, Citrix XenDesktop & Hyper V.• Provided Level 1, Level 2, & Level 3 IT Support to Users & Branch Offices.• Implemented & Troubleshoot LAN, WAN, WLAN, Hardware & Network.• Prepared IT Inventory, Drawing, Diagrams and IT Documentation.• Implemented IP Telephony, CUCM, CME, WAP & Wireless LAN Controller.• Designed, Configured, and Implemented IT Security policies on the Infrastructure of the Organization.

Dubai, United Arab Emirates

• IT Help Desk Support To Users.• Remote Help Desk Support To the Branch Office.• Computer Hardware & Networking Implementation and Trouble Shooting at Head Quarter & Branch Offices. • Configuration of the Cisco Switches & Routers, & Troubleshooting.• Implementation, Maintenance, & Troubleshooting of Wireless Networks & Access Point.• Windows Server Administration, Implementation of Services, and Troubleshooting.• Installing, Supporting and Maintaining new server hardware and software infrastructure.• Managing email, Anti-spam and Anti Virus.• Suggesting and providing IT solutions to business and management problems. • IP Telephony, EPABX Support & Managing Firewall.• Implementing Network Security, & Network Monitoring.• Implementation of LAN, WLAN, & WAN.• Implementation of CCTV, & IP Camera System & Trouble shooting• Installation, maintenance & Trouble Shooting of Printers, Scanners, & Plotters.• NAS File server Administration, Operating System & Software Licensing. • Cisco, Sonic Wall, & Fortinet Router and Firewall Management. • Assembling And troubleshooting Desktop And Laptops. • IT Inventory Management. • IT Documentation & IT Auditing, Project Management for the Business.• Installation of Updates, Firmware & Patches in Servers & Devices.• Meeting With vendors and Clients as per the business Needs.• System & Network Designing and Implementation.

Kerala, India

• IT Help Desk Support To Users.• Remote Help Desk Support To the Branch Office.• Computer Hardware & Networking Implementation and Trouble Shooting at Head Quarter & Branch Offices. • Configuration of the Cisco Switches & Routers, & Troubleshooting.• Implementation, Maintenance, & Troubleshooting of Wireless Networks & Access Point.• Windows Server Administration, Implementation of Services, and Troubleshooting.• Installing, Supporting and Maintaining new server hardware and software infrastructure.• Managing email, Anti-spam and Anti Virus.• Suggesting and providing IT solutions to business and management problems. • IP Telephony, EPABX Support & Managing Firewall.• Implementing Network Security, & Network Monitoring.• Implementation of LAN, WLAN, & WAN.• Installation, maintenance & Trouble Shooting of Printers, Scanners, & Plotters.

Bangalore, India

• IT Help Desk Support To Users.• Remote Help Desk Support To the Branch Office.• Computer Hardware & Networking Implementation and Trouble Shooting • Implementation, Maintenance, & Troubleshooting of Wireless Networks & Access Point.• Windows Server Administration, Implementation of Services, and Troubleshooting.• Installing, Supporting and Maintaining new server hardware and software infrastructure.• Managing email, Anti-spam and Anti Virus.• Suggesting and providing IT solutions to business and management problems. • Implementation of LAN, WLAN, & WAN.• Implementation of CCTV, & IP Camera System & Trouble shooting• Installation, maintenance & Trouble Shooting of Printers, Scanners, & Plotters.

Bachelor Of Engineering - Be, Computer Science, First Class

Diploma In Electronics & Tele-Communication Engineering, Electronics & Tele-Communication Engineering, First Class

Activities and Societies: Analog Electronics Digital Electronics Communication Engineering Information Technology Computer Networks.

Hsc ( Higher Secondary Certification), Science Group, First Class

Activities and Societies: Physics Chemistry Biology maths Higher Secondary Education ( Plus Two : Science Group ), from board of Higher.

Sslc ( Secondary School Leaving Certificate), General Education, First Class

Activities and Societies: General Education History Social Science maths Physics Chemistry Biology High School Education From board.