Rashini Phillips Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Bellmawr, New Jersey, United States

•Servicing faulty data center equipments such as servers, rack units, laptops with OEM principles of operation and diagnostics to reach 100% work efficiency•Implementing best practices for working in a server room to avoid injuries and to avoid damaging critical business infrastructures•Closing 5 complex tickets per day while maintaining working progress•Traveling up to 150 miles per week to several business locations to respond to local organisational needs •Using remote access programs such as Dell iDRAC to remotely troubleshoot server configurations to streamline remote business performance•Diagnosing more than 20 machines per week to figure out the best way to solve the nuisances

Philadelphia, Pennsylvania, United States

• Completing 20/week hours of professional development training, staying current with emerging technologies and best practices in the field of I.T • Executing over 7,500+ trips with a 4.9-star rating, attaining Diamond status, reflecting a commitment to providing exceptional customer service and maintaining a high level of customer satisfaction• Demonstrating strong communication skills in managing a wide range of passenger interactions, fostering a positive and welcoming environment, and receiving commendations for exceptional service from 95% of riders.•Demonstrating strong analytical and problem-solving skills, relevant to roles involving data analysis, system navigation, and troubleshooting.

Philadelphia, Pennsylvania, United States

• Utilized MDM solutions and adhered to security policies/documentation to carry out daily tasks•Supported office technologies including video conferencing softwares,utilizing Office 365 programs, to provide a seamless operation•Successfully Managing customer accounts and reduce their current energy rates• Offering bonus deals and a incentives for maintaining relationships with customers• Creatively communicating with different personalities to assist to foster clear communication• Learning imperative vocabulary words in Spanish• Achieving Great customer.survey reviews which demonstrates professionalism and customer service

Philadelphia, Pennsylvania, United States

• Interacting with over 150 clients per day and retain at least 20% with sales systems strategies• Successfully implemented effective client relationship building, and strategic negotiation techniques• Demonstrated exceptional product knowledge and communication skills, effectively conveying the unique value propositions of Slight Edge products to clients, resulting in a high conversion rateSkills : CRM • Direct Marketing • Leadership Communication • Team Communication • Customer Support • Interpersonal Skills • Creativity

Philadelphia, Pennsylvania, United States

•Implemented robust data backup and recovery protocols, leveraging advanced methods including Mega Cloud Storage Synchronization, external HDD imaging, and incremental backups. Managed up to 10,000 critical operational files, ensuring data redundancy and integrity.•Proficiently mastered a variety of technical applications and Digital Audio Workstations (DAWs) such as Pro Tools, FL Studio, Logic Pro, specializing in tasks including equalization, compression, effects processing, and audio editing. Demonstrated expertise in optimizing software tools to achieve desired audio outcomes.•Engineered and produced high-quality audio recordings for artists, showcasing a keen ear for sound aesthetics and technical proficiency, resulting in a 20% increase in artist satisfaction and positive reviews•Coordinated and managed live sound setups for diverse events, ensuring seamless performances for up to 500 attendees, illustrating adaptability and problem-solving skills in dynamic environments

Philadelphia, Pennsylvania, United States

• Streamlined operational processes, optimizing package sorting efficiency by 15% through meticulous coordination of team resources and implementation of innovative workflow enhancements• Implemented and enforced rigorous quality control measures, resulting in a 35% reduction in shipment errors and customer complaints, highlighting attention to detail and commitment to delivering high-quality service.• Led cross-functional teams in resolving escalated employee issues, demonstrating strong interpersonal and communication skills, and maintaining a management satisfaction rate of 95%.• Communicated with air-control tower to audit over 10k daily load amounts from air cargo and delegated employees accordingly

Philadelphia, Pennsylvania, United States

• Demonstrated exceptional accuracy and speed in picking, packing, and shipping orders, consistently exceeding productivity targets by 15%. Played a key role in optimizing warehouse processes for streamlined operations.• Implemented rigorous quality control measures, resulting in a 10% reduction in order errors. Effectively managed inventory levels, ensuring accurate stock counts and timely replenishment to prevent stockouts.• Proactively promoted a culture of safety by participating in and leading regular safety meetings. Contributed to a 10% decrease in workplace incidents through the implementation of safety protocols and training initiatives.

400 Market Street ,Suite 200 Philadelphia,Pa

Full Stack Network Engineer

Military-Grade Network Administration,IT Network infrastructure design, configuration, and management. IT Project planning.

Associate In Applied Science, Information Technology

Relevant Coursework • Applied Computer Technology • Computer Systems Maintenance • Intro to Computer Programming • Web Page Design •.