Rashmi Bhugra Email and Phone Number

Business Relationship Manager supporting the Manufacturing, Supply Chain, Quality and R&D functions of the Medical Device Structural Heart Business Unit. Collaborate with the business to develop a technology roadmap and investment plan to drive business value and serve as a strategic partner to the organization. Liaison between business partners and IT technical teams to ensure effective communication, alignment, and execution.Key accomplishments: • Successfully led the IT strategy and executed various IT project workstreams for the establishment of a new Greenfield Manufacturing Site to support growth.• Partnered with Cybersecurity, Infrastructure, and manufacturing teams to implement framework of manufacturing cybersecurity controls.• Collaborated with key stakeholders to implement a new Global SH Field Inventory Management system in SalesForce. This initiative was executed successfully to optimize inventory use and eliminate expired products in the field.• Worked with the business to develop a strategy for Quality systems integration and executed the Complaints System Consolidation to Trackwise Digital platform.• Leading development of the Medical Device Labeling Strategy to provide the organization scalability, flexibility for supporting product manufacturing and distribution. • Developed a strategy for acquisitions and successfully completed Infrastructure /Application Integrations.• Contributed to technology risk reduction in manufacturing by identifying and sharing key risks with stakeholders and garnering support to invest in upgrades of manufacturing and lab equipment, Labeling systems, Manufacturing Execution system, and outdated site Infrastructure.• Supported various efforts related to Data Integrity across all sites, including implementation of tools and controls for better traceability.• Initiated a Business Relationship Management (BRM) Community of Practice to share best practices, increase collaboration and facilitate knowledge sharing.

Architecture design and implementation of Product Master Data across a $500 million Global SAP program implementation. Product Data owner for Scrum team developing and configuring SAP MDG) using Agile methodology.Key accomplishments: • Spearheaded the development of an Enterprise Architecture framework and workflows for Product Master Data, contributing to the optimization of business processes and increased efficiency across the organization.• Led the definition of a process framework for Product Data creation and maintenance, resulting in streamlined workflows and improved data accuracy.• Conducted a comprehensive analysis of interdependencies among product data business processes across all SAP workstreams, resulting in improved alignment and integration across the organization.

Department Head for Global PLM, Quality and Compliance Systems leading a team of 75+ employees that provided IT application build and run services for technologies that enabled business solutions across all locations worldwide to support R&D, Quality (Manufacturing and Commercial), Regulatory and Compliance needsKey accomplishments: • Developed long term consolidation strategy and roadmap for several global technology solutions, including Product Lifecycle Management (PLM), CAD, Learning Management, Clinical Systems, Labeling, Supplier Management, Enterprise Asset Management, Compliant Handling, Corrective and Preventive Action (CAPA). Influenced alignment with business and IT leaders to accelerate design, build and deployment of these global systems throughout the corporation to streamline business and IT operations.• Led the transformation of the organization by defining a new operating model with IT centralization and aligning/building teams across 6 locations worldwide to support 15,000+ employees globally, spanning 10+ divisions and 30+ manufacturing sites/distribution centers.Implemented a balanced onshore/offshore team mix to improve efficiency, reduce costs and achieve scale. Established managed services for level 2 support of enterprise systems.• Collaborated with the Infrastructure team to set up a third-party Service Desk for Tier 1 support.• Facilitated rapid integration of multiple acquisitions by implementing new global system footprint/expanding existing footprint across the Quality, Compliance and R&D functions.• Delivered a strategy and solution to support the Sunshine ACT in reporting healthcare professional interactions.• Collaborated with business teams to develop an IT program team that led and executed the systems implementation and integration required for the FDA's Unique Device Identifier (UDI) requirement.• Expanded system capabilities by deploying new modules to increase automation and compliance

Divisional CIO, leading a team of 30+ individuals with a focus on meeting the end to end IT needs of all functions in the business. Responsibilities included developing and executing IT strategies to deliver sales tools, ERP, shop floor systems, quality systems, reporting platforms, infrastructure, help desk support, and custom web applications.Key accomplishments: • Successfully led end-to-end technology integration for two new acquisitions and a manufacturing plant divestiture for improved organization growth and profitability. • Collaborated closely with key stakeholders in Sales & Marketing, Supply Chain, and Finance to enhance visibility of KPIs by deploying a new Business Intelligence platform. • Fostered a culture of customer service and business results to effectively support order-to-cash business requirements across sales, manufacturing and supply chain operations. • Achieved substantial cost reductions for the business by implementing IT solutions and standardizing IT processes, resulting in yearly savings of over $2 million.• Implemented a tool to help with Product Lifecycle Management/Obsolescence of products models/variants based on historic sales data using 80/20 approach. • Implemented significant application enhancements to improve overall efficiency, security, and compliance. • Ensured infrastructure advancement and stability to support ongoing business operations.• Defined and deployed KPI’s and tools to monitor system operations and IT team performance across various functions.

IT Department Lead for Business System Team that provided technical expertise through developers, system / database administrators and network engineers across the application and infrastructure footprint including ERP, Reporting, Document Management, Web Applications, Network, Storage and Database Key accomplishments: • Successfully improved overall infrastructure stability and user productivity by deploying a new Storage Area Network (SAN), implementing server monitoring tools, and introducing Single Sign-On (SSO) authentication.• Implemented Electronic Data Interchange (EDI) capabilities with both customers and suppliers to improve automation across the supply chain for Sales Orders and Purchase Orders.• Led the implementation of new business solutions, such as Freight Automation within the ERP system, resulting in increased profitability.• Collaborated with the Stryker corporate business team to implement a data cleansing and aggregation tool, providing visibility of global sales data by customer across the federated systems landscape.• Improved programming techniques and tools for better Software Development Life Cycle (SDLC) processes.• Collaborated with Finance, Sales, Service and Marketing teams to implement several improvements to the Commission program structures for sales reps and service reps• Successfully integrated master data across multiple IT platforms, including Oracle HRMS, Concur expense management, ComplianceWire learning management systems, and JD Edwards ERP.

IT Department Lead for Network and Storage, Database, Web Applications and Compliance Systems Team comprising of 6 full time employees with focus on improving system stability and compliance.Key accomplishments: • Successfully built and deployed a new Intranet site for the division in collaboration with marketing and HR teams. • Partnered with Quality business leaders to implement a dashboard 'Quality Pulse' for quick and easy access to product quality and manufacturing quality metrics. • Improved infrastructure stability by virtualizing the data center and deploying new wireless technology. • Led IT and Finance organizations to maintain and continuously improve security and SOX compliance, resulting in "zero" findings in both Corporate and External Audits for the division.• Successfully led the implementation of a divisional eCAPA system, working with a cross-functional team of individuals from RAQA, R&D, and manufacturing, which was later benchmarked by other divisions. • Built and led the implementation of a Quality attribute collection and verification system for the manufacturing team, fully integrated with the shop management system in ERP. • Implemented high availability for the ERP by real-time mirroring of data across two AS400 systems.

IT Department Lead for Regulatory and Financial Compliance systems and process implementation. Key accomplishments: • Successfully designed and developed the IT compliance program from the ground up, resulting in successful audits with "zero" findings.• Enabled IT change management programs to establish a new culture of technology compliance across the division.• Collaborated with the ERP Database and Network team to implement system controls and security reporting.• Implemented electronic workflow processes and forms within the document control system to improve efficiency and facilitate management of IT Quality documents.• Successfully implemented several ERP system enhancements to support Quality and manufacturing departments across metrics such as customer experience, scrap, rework, and warranty returns.• Led the validation efforts for multiple IT systems to ensure SOX and CFR Part 11 compliance.• Implemented a Disaster Recovery plan and procedure for tier '1' systems.• Supported the deployment of ERP to additional manufacturing facilities.• Selected by Corporate IT Audit team to lead and conduct audits for several other divisions.

Worked directly with Radiologists to understand needs on better techniques to detect breast cancer through MRI and image processing techniques and provided mentorship to junior researchers in the lab • Computer Aided Diagnosis (CAD) of Breast Cancer: Wrote a fully automated 3D segmentation tool in ‘C’ to provide a radiologist the ability to visually distinguish malignant and benign tumors based on the dynamics of the contrast agent.• Improved Acquisition Techniques for Breast MRI: Developed an undersampled Projection Reconstruction technique for 3D acquisition of Breast MR data for acquiring higher temporal and spatial resolution.• Technical Conference Presentations:1. A technique for fully automated segmentation of breast tumors using dynamic contrast-enhanced MR images. R. R. Parakkal, E.S. Burnside, F. Kelcz, S.B. Fain, American Association of Physicists in Medicine (AAPM): San Diego, USA in Aug 20032. Breast Tumor Segmentation and Characterization Using Dynamic Contrast-Enhanced MR Images for Computer Aided Diagnosis. R. R. Parakkal, Z. Liu, M. Luo, E.S. Burnside, F. Kelcz, J. Du, S.B. Fain, International Society for Magnetic Resonance in Medicine (ISMRM): Kyoto, Japan in May 20043. A 3D PR Sequence (PR-TRICKS) for Dynamic Contrast Enhanced (DCE) Imaging of the Breast. S. B. Fain, J. Du. R.R. Parakkal , C. Moran , F. Kelcz , T. Carroll. International Society for Magnetic Resonance in Medicine (ISMRM) at Kyoto, Japan in May 20044. Feasibility Study of Breast Motion Compensation During Treatment Using Dynamic MRI. M. Luo, S. Becker, R.R. Parakkal, R. Dalal, R. Jeraj, S.B. Fain. American Association of Physicists in Medicine (AAPM) at Pittsburg, USA in July 2004

• Oversaw service calls within hospital settings to ensure timely resolution of service complaints with a 100% First Pass Yield, while maintaining mean time to closure of service calls/complaints below the set goal.• Diagnosed and repaired various medical equipment including X-ray machines, mammography equipment, ultrasound machines, ventilators, and patient monitoring systems.• Assembled and tested Multipulse X-ray machines at the manufacturing plant.

• Managed service calls within the Biomedical Department, logging and tracking incidents to ensure timely resolution and minimize equipment downtime.• Assisted in the maintenance of a wide range of medical equipment, including CT scanners, Patient Monitoring Systems, Ventilators, X-ray machines, Short-wave Diathermy, Electrosurgical Units, Defibrillators, MRI, and Endoscopy equipment.• Coordinated with external vendors to ensure that preventative maintenance tasks were completed on schedule, helping to ensure equipment reliability and compliance with regulatory requirements.