Rashmi Gr Email & Phone Number

1.9+Years experience in IPaaS industry. Worked in iPaaS platform to integrate different CRM,s ERP's & Databases using XML, JSON, SAML, JavaScript, & SOQL/JQL/OData. Worked on an enhanced SaaS iPaaS platform for integrating various CRMs like Salesforce (Classic & Lightening) and Microsoft Dynamics 365, ERP’s and Accounting application like Microsoft GP, NetSuite, QuickBooks, Sage, Inventory & warehouse management system like SkuVault, and eCommerce tools like Shopify, WooCommerce, & ShipStation. As a Technical support Engineer provided a technical support for all type of integration and All type of connectors like Salesforce, QuickBooks Desktop, QuickBooks Online, Database, NetSuite, MSCRM. Assure seamless operation of products or services, maintain high standards of customer satisfaction, and deliver exceptional customer care by offering effective technical assistance and problem-solving techniques. Received excellent reviews from clients. No Passive low scores or detractors. Received external ratings [G2]. All 5s here as well. Well-known understanding of the Jira tool. Worked on Migration of integration accounts from DBSync old interface to new interface by cross verifying the functions, Schedulers, logs as well. As a Implementation Consultant Successfully executed numerous integration projects utilizing the DBSync tool. Proficient in integrating CRM and accounting applications, both on-cloud and on-premise, using the DBSync ETL tool. Additionally, worked on an advanced SaaS iPaaS platform to integrate various CRM systems such as Salesforce (Classic & Lightning) and ERP solutions, along with accounting applications like QuickBooks Desktop and QuickBooks Online.Proficient in the areas of Salesforce, Jira, Confluence, QuickBooks. Creating, Managing ,Implementing and Customizing custom objects, Object Relationships, SFDC configuration like Profiles, Roles, User Management, Page Layouts, Record Types, Custom Tabs and Fields, Designed and developed Apex Triggers, Apex Classes, Batch Apex, Test Classes for various functional needs in the application. Process builder, Workflow rules and Approval Processes automation for satisfying complex business process automation, Data Migration using Data loader and Import Wizard. Successfully completed Certification on Salesforce Administrator and has been achieved after completing weeks of hard work and dedication. I have enjoyed in the learning process and enthusiastic about utilizing these abilities to achieve success.I enjoy learning, implementing and getting things done, & helping people solve problems.