During my in-plant training at Green Ayurvedic Beach Resort in Negombo, I gained extensive experience in various aspects of hospitality management. I provided guest services, learned effective guest handling techniques, and developed skills in complaint management and communication with foreign guests. I also gained insights into foreign guests' perceptions of Ayurvedic and wellness treatments in Sri Lanka. My experiences included reservation management, handling uncertain situations during guest stays, and understanding Ayurvedic treatments such as Panchakarma, foot massages, and head massages. Additionally, I learned to operate restaurant functions especially food and beverage services.Beyond the resort, I learned the local culture of Negombo's Poruthota area, observed foreign tourist behaviors, explored different types of restaurants, and understood the livelihood of local people. These experiences enriched my understanding of both the hospitality industry and the local culture, preparing me for a successful research career in tourism and hospitality.

Working as a cashier at KFC provided me with invaluable experience in the fast food industry. I developed strong teamwork skills, learning to collaborate effectively with my colleagues to ensure smooth operations. This role taught me how to handle emergency situations efficiently in a fast-paced environment, enhancing my problem-solving abilities. Additionally, I gained hands-on experience in managing the day-to-day operations of the restaurant, from customer service to operational logistics. These skills have significantly contributed to my professional growth and prepared me for future roles in the hospitality industry.