The Project Management Institute (PMI) is a global, nonprofit professional organization for project management.>>Scrum Master handling multiple project teams concurrently while driving full Agile adoption; Full scrum responsibility running daily stand up, backlog refinement, sprint reviews and retrospectives, Certified Scrum Master managing sprint, release, and capacity planning, Scrum of Scrum experience, took ownership of transforming our team’s processes over to full Agile/SAFe, continuous-delivery model to address time-to-market challenges in global teams, track and maintain Team Metrics, coach and mentor team members/Jr. Scrum masters on Agile best practices, experienced with Agile Release Trains, and Program Increment Planning events. Achievements: Transitioned teams from month long to two weeks sprints, thrice weekly stand ups to daily stand ups, introduced new sprint rituals such as backlog refinement, capacity planning, Sprint end demos, sprint retrospectives, dashboard metrics, coached Product owner on roadmap development, agile SDLC etc. Key contributing member for the Agile Center of Excellence for fostering full Agile adoption and standardization of processes across Agile Dev Ops teams at PMI; Active member of the PMI Agile Community of Practice. Tools: JIRA, Azure Dev Ops

Crane Payment Innovations (CPI) is a market leader in unattended payment solutions for the gaming, amusement, retail, financial services, transportation and vending applications. >>Worked as an Analyst and Scrum master on the flagship A5K cashless product in the Vending channel: creating, refining and prioritizing business requirements (user stories); participate in Agile product development in an embedded software environment; lead all aspects of the Sprint life cycle including backlog grooming, sprint planning, daily stand-ups, mid-sprint reviews and sprint retrospectives; assist in content creation per release; review and prioritize defect fixes; maintain Product roadmap. Achievements: Led transformation from Waterfall to Agile development; introduced, tracked and maintained Agile Team Metrics. Tools: JIRA, Version 1

International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation headquartered in Armonk, New York. >>Worked on large-scale new product development initiatives in the SWF suite which includes all phases of the product development lifecycle, competitive and user research, gathering requirements from all users and Expert services team>>Prepared business requirements documentation in the form of epics/user stories with acceptance criteria for the engineering team >>Conducted workflow, process diagram, and GAP analysis to derive requirements for existing systems enhancements>>Worked closely with the UI/front end design team to model the screens to meet user defined requirements and also company standards>>Participated in all SCRUM rituals such as stand-up meeting, sprint planning, sprint review and sprint retrospective>>Worked with Expert services and Product support group to build a requirements backlog, and assist the product managers in prioritizing the product backlog>>Worked closely with QA and engineering teams to clarify the functionality in order to resolve issues and provide feedback >>Reviewed test plan and test cases, work with the engineering team to prioritize bug fixes for releases >>Assisted the Product documentation team with content creation for the SWF suite

>>Worked on large-scale new product development initiatives in the 2x App suite which included requirements gathering, writing user stories/Business Requirements, participating in UAT, contributing to documentation etc.

Kenexa®, an IBM company was a mid-size consulting, content, and technology company which played in many different parts of the talent management/HR market. It was acquired by IBM in Dec. 2012.QA Analyst, Software Group- 2x suite: March 2011 – May 2012>>Involved in UAT Plan, Test case scenarios and testing the user interface and functionality of the application (2x Perform, 2x Platform)>>Logged defects, tracked bug fixes against releases and provided content to Tec writers team regarding defect fixes>>Participated in user story review sessions and worked with product management on developing Test plans for UAT Consultant: July 2007 – March 2011

Baton.com was a provider of incentive, loyalty and reward programs for consumer websites>>Defined business & functional requirements for Baton’s co-branded websites>>Tested and improved promotions for major clients such as Time Inc., HomeGain, Quicken Loans and PMI Mortgage Insurance Group>>Verified all of the fixes made by Software Engineers against the appropriate defects by retesting the affected software and/or component of the system>>Sales and marketing support to the CIO including market metrics and sales presentations

IPG is a state university website development company serving government agencies and nonprofits>> Functioned as Client Services Manager and managed between 8-10 client accounts such as PA Dept. of Aging, PA Municipal Retirement System, PA Women’s Commission etc. >> Analyzed client requirements and translated them into functional definitions and guidelines>> Responsible for requirements management & quality assurance>> Managed website development projects, including client meetings, project schedules, supervised interns, conducted project research, reviewed site statistics, and handled site documentation>> Estimated project costs and resource requirements and prepared business contracts>> Recruited web developers for IPG >> Hired and provided orientation of new employees & conducted employees exit interviews>> Managed IPG’s training program, including the development of course requirements, classroom instruction and creation of online training modules Intern: January 2000 - July 2000>> Assisted project managers in concept development, and HTML production of web pages for state agencies and non-profit organizations.