• Develop and present solar panel designs and proposals tailored to the specific needs of customers and sales teams.• Ensure all projects comply with MCS (Microgeneration Certification Scheme) and NICEIC (National Inspection Council for Electrical Installation Contracting) standards.• Obtain pre-project approvals from District Network Operators (DNO).• Prepare comprehensive post-sales documentation, including MCS certificates, electrical certificates, warranties, insurance documents, and DNO commissioning paperwork.• Deliver exceptional pre-sales and post-sales customer service

• Pre-qualify Solar PV leads using a bespoke CRM system, providing optimal advice to customers inquiring about solar panel installations.• Coordinate solar panel installations, serving as the primary point of contact for customer queries, parts management, and booking with the operations team.• Prepare job duties for the scaffolding, roofing, and technical teams to ensure smooth project execution.• Develop compliance programs, review company policies, schedule stakeholder meetings, and generate detailed reports.• Update and maintain all project details within the CRM system.• Follow up on incoming customer telephone calls and emails promptly and professionally.

A member of the Amazon warehouse Durham, UK team that gets orders ready for customers relying on Amazon services.

• Ensure organizational adherence to all government and industry compliance standards, regulations, and ethical practices.• Assist in developing written proposals for solar projects ranging from 5kW to 3MW.• Coordinate ongoing projects with corporate and government clients, utilizing a Customer Relationship Management (CRM) system.• Oversee warranty and business agreements to ensure compliance and customer satisfaction.• Provide support to Project Management and Operations staff as needed.• Technical Experience with SMA, SHARP, SOLIS, PANASONIC, ABB, JA etc.