Rashmi Bhat Email & Phone Number

Mumbai, Maharashtra, India

● Spearhead LearnOps tasks, including end-to-end trainer management, scheduling, and seamlessonboarding/offboarding processes, with a strong focus on automations and streamlined communications.● Oversee and manage platform operations, including course creation and material accessibility on the LMS,ensuring timely delivery and audited course compliance to guarantee quality of learning experience.● Establish and maintain an incident tracking system to proactively address and… Show more ● Spearhead LearnOps tasks, including end-to-end trainer management, scheduling, and seamlessonboarding/offboarding processes, with a strong focus on automations and streamlined communications.● Oversee and manage platform operations, including course creation and material accessibility on the LMS,ensuring timely delivery and audited course compliance to guarantee quality of learning experience.● Establish and maintain an incident tracking system to proactively address and resolve operational issues,minimizing disruptions and ensuring smooth operations.● Champion change management by developing and documenting updated workflows and playbooks tosupport team transitions to new tools and platforms, while conducting regular reviews and ad hoc audits toensure process compliance and integrity.● Analyze and validate skills report to ensure data accuracy in Skill Coins dashboards, driving accountability anddecision-making for Blenheim Chalcot (BC) and portfolio companies.● Collaborate with Account Managers to manage Skill Coins, conducting regular data reviews and leveraginginsights to optimize learner engagement and programme enrollments.● Design and implement communication strategies for both Learners and Trainers, ensuring effective andtimely information flow.● Lead the LMS migration project, overseeing comprehensive management from user experience design tooperational audits and communication, while developing Learner and Admin Journeys, collaborating with theHive team for efficient course migration, and ensuring a seamless transition through ongoing updates andsupport for all stakeholders.● Facilitate daily operational meetings to ensure project milestones are met and issues are swiftly resolved,fostering a collaborative and agile working environment.● Leverage tools such as Airtable, Zapier, and others to drive process automation, streamline operations, andfoster continuous improvement across LearnOps and platform activities. Show less

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

● Conducted induction and process training across Pune, Mumbai, and Ahmedabad, training over 200 employees in 23hyperlocal stores.● Led LMS platform implementation for the West and North regions, coordinating with vendors and the central tech teamto create training content for the Hyperlocal business.● Led a six-month Learning & Development program focused on the career development of contract employeestransitioning to full-time roles, including session planning, RACI… Show more ● Conducted induction and process training across Pune, Mumbai, and Ahmedabad, training over 200 employees in 23hyperlocal stores.● Led LMS platform implementation for the West and North regions, coordinating with vendors and the central tech teamto create training content for the Hyperlocal business.● Led a six-month Learning & Development program focused on the career development of contract employeestransitioning to full-time roles, including session planning, RACI matrices, nominations, calendar invites, anddashboards.● Collaborated with Operations team and SMEs to identify and address training needs.● Created and maintained Monthly and Annual Training Calendars, ensuring timely sessions aligned with business needs.● Managed MIS reports and training dashboards to monitor program performance and key metrics.● Analyzed training data to measure learning effectiveness and impact on business metrics, driving improvements. Show less

Mumbai, Maharashtra, India

● Conducted end-to-end supply chain training for Fulfillment Center staff, training over 750 employees and achieving280+ core training hours.● Delivered cross-functional skill deployment, soft skills, and behavioral training for all warehouse personnel.● Optimized items per person (IPP) for outbound processes, leading to reduced C2I time.● Developed supply chain modules and engagement activities for Launchpad interns.● Contributed to content development for training… Show more ● Conducted end-to-end supply chain training for Fulfillment Center staff, training over 750 employees and achieving280+ core training hours.● Delivered cross-functional skill deployment, soft skills, and behavioral training for all warehouse personnel.● Optimized items per person (IPP) for outbound processes, leading to reduced C2I time.● Developed supply chain modules and engagement activities for Launchpad interns.● Contributed to content development for training differently-abled employees. Show less

Mumbai, Maharashtra, India

● Sourced CVs from Naukri and screened candidates for positions in Mumbai, Jaipur, Surat, and Vadodara.● Conducted telephonic and campus interviews, successfully filling 36 entry-level positions in three months.● Assisted in walk-in drives for field service engineers at the Mumbai corporate office.● Maintained the recruitment tracker and updated new joiner details in SAP HR.● Supported onboarding processes, ensuring completion of all joining formalities.● Coordinated with… Show more ● Sourced CVs from Naukri and screened candidates for positions in Mumbai, Jaipur, Surat, and Vadodara.● Conducted telephonic and campus interviews, successfully filling 36 entry-level positions in three months.● Assisted in walk-in drives for field service engineers at the Mumbai corporate office.● Maintained the recruitment tracker and updated new joiner details in SAP HR.● Supported onboarding processes, ensuring completion of all joining formalities.● Coordinated with the training team, assisting trainers in both technical and soft skills sessions. Show less

Mumbai, Maharashtra, India

● Conducted a satisfaction survey of 250 off-roll employees using a close-ended questionnaire.● Analyzed survey results and presented findings to management.● Reviewed exit interview feedback from employees who left in the last three years.● Contacted and interviewed 150 former employees to identify best practices in the consumer durables industry.

Master'S Degree, Human Resource

Bachelor Of Engineering (B.E.), Computer Engineering