Training Experience Manager
Current- Spearhead LearnOps tasks, including end-to-end trainer management, scheduling, and seamlessonboarding/offboarding processes, with a strong focus on automations and streamlined communications.
- Oversee and manage platform operations, including course creation and material accessibility on the LMS,ensuring timely delivery and audited course compliance to guarantee quality of learning experience.
- Establish and maintain an incident tracking system to proactively address and… Show more
- Establish and maintain an incident tracking system to proactively address and resolve operational issues,minimizing disruptions and ensuring smooth operations.
- Champion change management by developing and documenting updated workflows and playbooks tosupport team transitions to new tools and platforms, while conducting regular reviews and ad hoc audits toensure process.
- Analyze and validate skills report to ensure data accuracy in Skill Coins dashboards, driving accountability anddecision-making for Blenheim Chalcot (BC) and portfolio companies.